Inventory Control Clerk - A

Inventory Control Clerk - A

Location: North Chicago, IL - 60064

Job Type: 12 months Contract + possible extension

Schedule: 11am - 7:30pm Monday Friday

Responsibilities

• Works will support inventory control and order processing
• Audit inventory on Manhattan/SAP/ADMS to keep systems in balance, investigate inventory discrepancies during daily order processing.
• Process rejected, expired and short dated products, support Quality and Manufacturing with material being destroyed, reworked or quarantined.
• Resolve orders on hold for inventory status. Cancel orders as requested. Monitor system errors logs on Manhattan, ADMS, and SAP.
• Resolve problems identified and/or notify appropriate personnel as needed.
• Compile analyze and report various key indicators for Distribution operations. Assist in training activities of employees. Ability to function at multiple sites.

Top 5 Skills/Requirements

• Takes inbound or places outbound calls to provide information to customers.
• Utilizes a database to retrieve customer or company information.
• Must be able to learn and follow detailed instructions, use a variety of resources, and possess good organizational skills to provide accurate information.
• Must demonstrate patience, tact, empathy and problem-solving skills with consistently good voice quality.
• Can organize and handle calls with speed and accuracy.
• Can work with complex computer applications and resource materials.
• Can use multiple operating environments (Windows, DOS, Mainframe).
• Must have proven skills in the following PC software products Lotus Notes, Excel, MS
• Responsible for implementing and maintaining the effectiveness of the quality system.
• Manage customer order queue from affiliates and direct customers, release deliveries to meet shipping expectations.
• Support Distribution and Receiving during peak demand
• Able to work in cold storage/freezer at -20 ? C or colder
• The ability to work overtime as necessary is required.

Skillset Previous Person Had

• Good written and oral communication skills.
• Good interpersonal skills as well as the ability to analyze and problem solve to resolve floor issues in a timely manner.
• Must be able to handle multiple tasks and work under pressure.
• Good working knowledge of quality systems and metrics.
• Must be able to read and understand English, perform math calculations, interpret data from tracking and trending metrics analysis.
• Knowledge of warehousing/shipping transportation/logistics/planning needed to understand workflows, critical needs and to provide adequate direction to floor personnel.