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Customer Experience Lead: SMB Solutions & Demos

HOVER Inc.

Hover is seeking a Customer Experience professional to join our hybrid NYC-based team. You will drive outbound customer engagement, run end-to-end product demos, and synthesize feedback to influence product plans. You’ll design workflows, use AI to automate tasks, and collaborate across product and support to help small business users get maximum value from Hover. You will work with self-serve contractors and insurance professionals, balancing onboarding with retention tactics, and you’ll thrive #J-18808-Ljbffr

Vacancy posted 2 days ago
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