Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2017, and today I lead a small, close-knit team of two. Before becoming an agent, I worked for State Farm Corporate as a trainer and also spent time as a team member. When the opportunity arose to open my own agency in my hometown of Atlanta, I knew it was the right path.

I graduated from Georgia Southern, and earlier in my career I worked in local television doing sports and weather—an experience that taught me how to communicate clearly, think on my feet, and connect with people.

I offer PTO, life and disability coverage, a 401k, health benefits, and strong work-life balance. I also reimburse licensing costs and want my team to feel supported personally and professionally.

My office culture is laid-back, friendly, and very much like a small family. We genuinely enjoy our customers and each other. At the same time, we’re competitive and driven—we like to win and have been recognized as a top agency in our area. I'm looking for someone who brings a positive attitude, leadership qualities, problem-solving skills, and a go-getter mindset.

If you're motivated and enjoy being part of a supportive team environment, you’ll fit right in here.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Kimberly Parks - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.