Shipping Clerk

Job Description

Job Description

Job Title : Shipping Clerk

Location : Cheektowaga, NY

Hire Type : Temp to Perm

Pay Range : $18.00/hour

Work Type : Full-time

Work Model : Onsite

Work Schedule : Monday – Friday, 8am – 4:30pm ( OT may be required during office hours 7am-7pm )

Recruiter Contact : Natalie Dunn,  View email address on ziprecruiter.com

Nature & Scope:

Positional Overview

The Imagine Group is recruiting for an  Administrative Assistant , on behalf of our client, a leading organization that delivers comprehensive international trade and logistics services, including customs brokerage, freight forwarding, warehousing and distribution, and trade compliance support in  Cheektowaga, NY . It leverages a nationwide network of offices to help clients navigate complex global supply chains efficiently while ensuring regulatory compliance and personalized customer service.

In this role, you will support daily office functions by managing correspondence, answering phone calls, scheduling appointments, and maintaining organized records to ensure smooth administrative operations. You will coordinate with internal teams and external partners, assist with data entry and document preparation, and handle confidential information with professionalism. You will also provide general clerical support to help keep workflows efficient and support the broader team’s objectives.

Role & Responsibility:

Tasks That Will Lead to Your Success

• Dispatch and coordinate trucks to support timely and accurate shipments
• Provide exceptional customer service via phone and email, addressing inquiries and resolving issues promptly
• Track and manage inventory, ensuring accurate records and availability
• Assist with billing, invoicing, and basic administrative documentation
• Prepare and support freight quotes and shipping-related paperwork
• Perform general office and administrative tasks to support daily operations
• Test small units at a desk, including unpacking, inspecting, and repacking boxes as needed
• Collaborate with team members while managing multiple tasks efficiently and going the extra mile to support customers and operations

Skills & Experience

Qualifications That Will Help You Thrive

• High school diploma or GED required
• No prior felony convictions
• Ability to work at a computer for up to 8 hours per day
• General typing and basic computer proficiency
• Strong attention to detail and ability to manage multiple tasks
• Excellent communication skills and a customer-focused attitude
• Willingness to learn new systems, processes, and industry knowledge