Jr Account Manager

Jobleads-US

Orange, CA

Jr Account ManagerORANGE - Orange, CA 92867## OverviewSalary Range$30.00 - $35.00 HourlyPosition TypeFull TimeJob ShiftDay## Description**Company and Role Overview:**TruArc Health operates at the intersection of healthcare SaaS and diagnostics. Each vertical addresses a large, under-served market where reimbursement frameworks, regulatory tailwinds, and commercial validation come together to create a durable path to scale.The Junior Account Manager is in the field liaising with clients and staff and is the foundation of our client-facing team, learning the clinical laboratory environment under the guidance of senior team members. This role assists existing provider accounts with all of their needs, from specimen logistics to day-to-day support while developing core competencies in lab service knowledge, compliance, and client communication. The Junior Account Manager is being developed into a confident, independent Account Manager who understands the unique dynamics of the clinical lab space.-Please do not call the company regarding status of your application, you may use Indeed to message if needed-**Core Focus Areas:*** Shadowing senior Account Managers on provider visits and ride-alongs* Supporting supply requests, specimen pickup coordination, and other day-to-day account activities* Learning Gnosis's full test services offerings, including toxicology, infectious disease, and routine diagnostics* Maintaining accurate CRM records and activity logs* Collaborating with internal teams including lab, operations, billing, and compliance to assist with client requests.* Conducting provider education on sample collection, requisition processes, and assisting with all relevant client needs.**Account Support & Client Service:*** Support senior Account Managers in maintaining strong relationships with existing provider accounts.* Assist with day-to-day client requests, including supply orders and specimen pickup coordination.* Help obtain billing information and patient insurance information when needed.* Respond to routine client questions and escalate more complex issues to senior team members.**Learning & Development:*** Build foundational understanding of compliance requirements, requisition processes, and specimen handling standards.* Participate in ongoing training to progress toward an independent Account Manager role.**Team Collaboration:*** Work closely with senior Account Managers, operations, and logistics teams to ensure seamless client support.* Communicate proactively with internal teams to flag account needs or potential issues.* Contribute to a collaborative, growth-oriented team culture.## Qualifications**Qualifications:*** Education: Bachelor's degree preferred.* Experience: Prior experience in customer service, client support, or an entry-level account/sales role is a plus. Clinical laboratory experience preferred.* Communication: Strong verbal and written communication skills, with a professional and personable demeanor.* Coachability: Eager to learn, receptive to feedback, and motivated to grow into an independent Account Manager role.* Sales Acumen: Comfortable in an inside sales environment, with an interest in supporting client retention and growth over time.* Organization: Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.* Teamwork: Collaborative mindset with a willingness to support senior team members and other departments.* Travel: Willingness to travel locally for provider visits with occasional out of area travel.**Benefits:*** Health and Wellness: Comprehensive benefits package including health insurance and paid time off.* Professional Growth: Structured mentorship and training path toward an independent Account Manager role.* Dynamic Work Environment: Supportive, innovative workplace with a commitment to growth and excellence.Join Our Team: If you are eager to build a career in healthcare and client relationship management, and want to learn the clinical laboratory space from experienced mentors, we invite you to apply for the role of Junior Account Manager.
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