Service Advisor

Job Title Automotive Service Advisor Overview Dealership: L0751 Subaru of Troy. Schedule: Open availability required, including Saturdays. This role focuses on customer satisfaction, vehicle service management, and maximizing earning potential through performance and commissions. Responsibilities Act as the primary liaison between customers and technicians. Identify vehicle concerns and recommend appropriate services. Prepare accurate estimates for parts, labor, and repairs. Write and manage repair orders (ROs) from start to finish. Communicate additional service needs based on inspections. Verify and process warranty and service contract coverage. Keep customers informed on timelines, costs, and service updates. Qualifications Previous Service Advisor experience preferred. Automotive technician background is a plus. Strong communication and customer service skills. Solid understanding of vehicle systems and maintenance. Team-oriented mindset with a drive to succeed. Valid driver’s license and clean driving record. Compensation & Benefits Compensation: $64,000 – $125,000 annually (earnings based on performance, experience, and commission). Medical, Dental, and Vision coverage. Paid Time Off & Holidays. 401(k) with company participation. Employee Stock Purchase Plan. Paid Life Insurance & Disability coverage. Ongoing training through Lithia Learning Center. Vehicle purchase discounts & wellness programs. Requirements High school diploma (or equivalent). 18 years of age or older. EEO Statement We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce. #J-18808-Ljbffr