Payroll Coordinator

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.

Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. 

We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include:

Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee.

Position Summary:

The Payroll Coordinator supports the execution of payroll operations across the United States and/Cananda by preparing, validating, and processing payroll data. This role ensures accuracy, timeliness, and compliance while delivering strong customer service and supporting payroll audits, reporting, and year-end activities

Essential Duties and Responsibilities:

• High-Volume Processing & Data Integrity: Execute end-to-end payroll for U.S. and Canadian populations, specializing in UKG Pro and WFM. You will pull time data, manage wage changes, and process complex variable pay (bonuses, commissions, and draws).
• System Reconciliations & Exception Management: Perform targeted reconciliations between UKG and payroll data from multiple platforms to catch and resolve discrepancies before payroll is processed
• Employee Experience & Service: Manage the payroll inbox, serving as the face of the department by resolving employee inquiries.
• Audit Readiness & Documentation: Maintain the payroll records and documentation for every pay run, including signed authorizations and reconciliation spreadsheets, ensuring we remain compliant and have an audit trail.
• Strategic Support: Assist with payroll audits and reconciliation to ensure data accuracy and compliance. Assist with quarterly reporting and year-end activities.

Experience and Minimum Qualifications:

• High school diploma or equivalent.
• 2+ years of payroll experience in a large organization.
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball.”
• Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “win every day” mentality.
• Hold oneself accountable and responsible while being self-driven in accomplishing goals.
• Detail-oriented and can focus on task at hand by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.
• Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). 

Preferred Knowledge, Skills, Abilities or Certifications:

• Basic understanding of payroll processes in U.S. and Canada
• Strong attention to detail and accuracy
• Ability to manage multiple priorities in deadline-driven environment
• Strong customer service and communication skills
• Ability to handle sensitive and confidential information.
• Experience with UKG Pro or similar payroll systems
• Experience supporting multi-state and Canadian payroll environments
• Proficiency in Microsoft office, strong excel skills preferred (VLOOKUPs, Pivot Tables)
• Ability to analyze data received to spot risks and trends in the data

Travel Requirements:

• No travel required. 

Overtime/Additional Hours Requirements:

• May be requested to work overtime on evenings and weekends dependent on business need. 

Physical Requirements:

• Normal office environment.
• Performs indoor work in a climate-controlled environment.
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Diversity and Inclusion Statement

Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the la