Administrative Coordinator

POSITION SUMMARY

Provides essential job responsibilities to internal departments, external partners, and general office management. This administrative position plays a crucial role in coordinating varied tasks throughout the organization, ensuring comprehensive updates, and delivering a personalized experience for internal stakeholders. The role requires strong communication, documentation, empathy, patience, and a deep understanding of all working systems at Compass Revenue Solutions.

RESPONSIBILITIES

Managing access credentials company-wide across platforms (Availity, OneDrive, Intermedia, etc.) Ensuring employees have access to the electronic medical records (EMR) system for patient data management and departmental workflow. Managing new hires and exits, setting up or removing IT access, and configuring work emails and distribution lists. Assigning necessary hardware (laptops, phones, etc.) and ensuring employees sign acknowledgments of company-owned devices. Setting up phone extensions, fax access, and Microsoft Teams for collaboration. Purchasing office supplies and maintaining inventory. Organizing and managing meetings as requested. Collecting and distributing incoming mail regularly. Managing office key distribution and access. Communicating with external vendors (Comcast, cleaning services, IT, landlord, etc.). Managing calls and ensuring they reach the correct department or person. Ensuring all activities align with HIPAA privacy and security requirements.

REQUIREMENTS

High school diploma or equivalent. Proven experience in customer relations or similar situations. Strong knowledge of HIPAA.

KEY COMPETENCIES

Excellent verbal and non-verbal communication, interpersonal, and active listening skills. Ability to multitask and manage time effectively with minimal oversight. Collaborative approach in a multidisciplinary team environment. Empathetic and nonjudgmental approach when working with clients and staff from diverse backgrounds. Proficient in maintaining accurate and organized client records across EMR, CRM, and billing software systems (Collab MD).

WORK ENVIRONMENT

An in‑person office environment with scheduled hours 9am‑5pm. Daily face‑to‑face interaction with staff, plus calls and emails to internal and external stakeholders. The workday includes desk work, computer use, handling incoming/outbound calls, and documentation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr Compass Revenue Solutions