Personal Injury Law firm - Receptionist - Las Vegas, NV

Receptionist - Las Vegas, NV Schedule: Full Time Overview We are seeking a poised and highly professional Receptionist to serve as the first point of contact for a fast-growing and high performing personal injury law firm. This role requires exceptional communication skills, strong emotional intelligence, and the ability to create a polished client experience from the moment someone walks through the door or calls the office. Bilingual proficiency is strongly preferred due to the diverse client base. This is not a standard front desk position. You will represent a firm that handles complex and high-stake matters and prides itself on delivering an elevated level of service. The ideal candidate understands the importance of discretion, professionalism, and hospitality in a legal environment where clients are often navigating sensitive and stressful situations. Key Responsibilities • Greet clients and visitors with professionalism and empathy • Manage a high volume multi line phone system with accuracy and composure • Coordinate attorney and staff calendars with precision • Support client intake processes and ensure seamless handoffs to legal teams • Maintain a refined and organized reception environment that reflects the firm's standards • Assist with administrative tasks, document handling, and internal communication • Uphold strict confidentiality and professionalism in all interactions Ideal Background • Experience in a law firm, medical office, or professional services environment • Strong interpersonal skills and the ability to communicate with empathy and clarity • High level of organization and attention to detail • Professional presence and the ability to remain composed under pressure • Proficiency with Microsoft Office and case management systems • Bilingual in English and Spanish preferred