Channel Business Manager
W.R. Case & Sons Cutlery
The Channel Business Manager will be responsible for driving revenue growth with house accounts and international sales of tecX branded products that are not directly appointed to our broker/distributors. Heavily involved in the program development process to drive the tecX Licensed products to the target markets. This includes active involvement with internal teams (Innovation, Sourcing, Licensing, Planning, Operations, Sales Support and IT) to create programs to sell (products, price, promotions, placements) and inline selling. Includes identifying brick & mortar and online retailers. Active involvement in creating and presenting customer proposals, program implementation, product delivery and retail sell-through results.
PRIMARY DUTIES:
- Manage house accounts by pitching tecX product assortments, being primary point-of-contact for buyers, negotiating program terms and onboarding customers.
- Liaise with multiple internal teams to launch product innovations into target markets. This includes active involvement in the product development process from concept to delivery to sell through at retail.
- Identify customer opportunities and drive the R&D process to successfully place products and programs at retail partners.
- Manage leads and opportunities within the Salesforce software.
- Manage and maximize customer expense budgets to optimize ROI.
- Facilitate resolution of operational issues to ensure compliance and minimize chargebacks.
- Attend appropriate trade shows and travel to customer meetings/events as needed.
- Forecast programs, manage customer P&L, track retail results and provide progress reports.
- Assist in Case program management as needed.
EDUCATION REQUIREMENTS:
- Bachelor’s degree in business, Marketing or related field AND/OR
- 10+ years of sales and sales management experience AND/OR
- A combination of education and experience
- Existing relationships with mass accounts is a plus.
This is salaried exempt position, full on-site preferred, but open to remote located in Bradford, PA
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