Field Service Engineer

Job Description

* This company is specifically seeking candidates with U.S. military experience (Electro-Mechanical background required) *

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Korn Ferry Military has partnered with our client on their search for a Field Service Engineer in Washington DC. This is a higher-travel role (approximately 20% regional, overnight.)

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Electrical/Electronics background required. Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)

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Strong Mechanical knowledge highly beneficial, as a multi-craft Ramsey Test will be administered!

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Compensation: $69,000-74,000 + Overtime (pays at 1.5x hourly rate); Vehicle Allowance + $5,000 sign-on bonus

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Travel: 20% overnight regional travel.

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What You Will Do :

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• Be an integral part of company’s customer-focused business model - Strong Customer Service Skills will be required
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• Deliver exemplary customer service to customers in the field
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• Become proficient in servicing all company systems while following field service procedures
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• Troubleshoot and repair commercial system installations
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• Coordinate with on-site contractors and facility managers to ensure proper system installation
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• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
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• Work independently from your home office to accommodate needs and priorities of customers
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Education and Work Experience

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• Skilled Technician with an Electrical or Electronic background. Electronic fundamentals are a MUST.
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• 2 or 4 year college degree, technical school degree, or related experience
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• Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)
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• A multi-craft Ramsey Test (technical test) will be required (covers Mechanical knowledge as well.)
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Title : Field Service Engineer

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Locations : Washington DC

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Job ID # : 510643780