Office Administrator
COMPLETE DISASTER SERVICES LLC
Benefits:
Dental insurance
Health insurance
Paid time off
Job description
Complete Disaster Services located in Mount Joy, PA is looking for a responsible Office Administrator to perform a variety of administrative and program tasks within our multiple insurance repair programs inclusive of supporting existing clients. The duties of the Office Administrator include providing support to our team, subcontractors, vendor partners, and following all Managed Repair Program network requirements and guidelines. This position requires exceptional attention to detail, time management and communication skills.
Responsibilities
Support answering the phone and directing daily and emergency calls
Daily program administration across multiple platforms
Data entry
Accounts receivable and payables
Work with CDS Project Estimators and other team members on program losses
Coordinate progression of any insurance loss claims
Maintain program compliance daily, weekly, and monthly
Maintain a consistent high scorecard rating for all programs
Completion of daily, weekly, and monthly Dash tasks. Training will be provided
Write and distribute email, correspondence memos, letters, faxes, and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Participate in vendor webinars and trainings
Willingness to complete required certifications
Weekly and monthly meetings to update management on insurance repair programs
Participate in company sponsored events
Other general office and administrative duties assigned
Skills
Professionalism with a strong business acumen
Exceptional listening skills
Experience in Restoration and Managed Repair Programs helpful
Proven experience as an administrative assistant or office management experience in a fast-paced environment
Ability to consistently meet daily, weekly, and monthly deadlines
Proven knowledge of office management systems and procedures
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task
Previous experience in QuickBooks
IT troubleshooting skills helpful
Working knowledge of office equipment, including computers and printers
Proficiency in MS Office (MS Excel, MS PowerPoint, Outlook)
Certifications in the restoration industry helpful
High School degree; additional qualifications/certifications in administrative and management a plus
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Overtime
Ability to Relocate:
Mount Joy, PA 17552: Relocate before starting work (Required)
Work Location: In person
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