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Head of Sales Engineering

$200k - $250k

Direct Recruiters

Job Description

Client Summary:
  • Provides an AI-powered communications platform designed to automate workflows and interactions across multiple channels.
  • Supports safe, compliant automation for organizations in complex, regulated environments.
  • Delivers virtual assistants that are easy to deploy, manage, and scale.
  • Enables consistent communication across various touchpoints such as web, mobile, and contact centers.
  • Aims to improve user experiences, streamline operations, and generate actionable insights that drive better outcomes.
Position Responsibilities:
  • Build, hire, and develop a high-performing team of sales engineers supporting Sales and Partnerships organizations.
  • Coach team members in value-based selling methodology, demonstrating excellence, and strategic scoping practices to achieve consistent results across varying experience levels.
  • Implement foundational infrastructure in Salesforce to ensure proper tracking, pipeline management, and reporting across the SE function.
  • Create standardized playbooks, frameworks, and methodologies for technical discovery, solution design, and scoping that enable team self-sufficiency.
  • Establish quality standards for demonstrations that showcase production-ready AI capabilities and differentiate from competitors.
  • Partner with VP of Sales, Revenue Operations, and Partnerships leadership to align SE strategy with revenue goals and optimize coverage models.
  • Serve as the critical bridge between customer-facing teams and Product/Engineering organizations, ensuring pre-sales commitments reflect technical reality.
  • Lead engagement on strategic, complex deals requiring senior technical leadership and provide competitive positioning guidance.
Experience & Skills:
Required Experience and Qualifications:
  • 7+ years of experience in pre-sales, solution engineering, or a related technical role, including at least 2 years in a managerial or team lead position=
  • Proven track record of building scalable processes, frameworks, and operational infrastructure.
  • Strong coaching and development skills with a focus on value-based selling methodologies.
  • Ability to deliver demonstrations to both business and technology users/audiences.
  • Deep understanding of APIs, integrations, telephony infrastructure, and enterprise SaaS architectures.
  • Experience with Enterprise SaaS sales cycles.
  • Experience in healthcare technology and/or ML/AI/NLU technologies strongly preferred.
  • Ability to balance long-term strategy with short-term needs.

Compensation $200k-$250k, Unlimited PTO, Healthcare Plan (including vision and dental), 401K, long weekends every quarter, remote working model, $150 per month for mobile and internet expenses.
Vacancy posted 1 day ago
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