HR Operations Manager

Job Description

Job Description

HR Operations Manager

On-Site - Minneapolis, MN

 

Reports To: President FLSA Status: Full-Time Exempt

About ERIK'S:

As the largest independent bicycle retailer in the U.S., ERIK'S thrives in a fast-paced, high-energy environment where every team member plays a key role in our success. We recognize hard work, promote from within, and believe that strong people and strong systems create an environment where employees and leaders can succeed.

We are seeking an HR Operations Manager to lead the technical, administrative, and compliance side of ERIK'S People / HR function. This role is responsible for ensuring our compensation, benefits, HR policies, employment practices, safety and workers' compensation, employee relations, HR systems, payroll coordination, and employee administration are accurate, effective, compliant, and aligned with the needs of the business.

The HR Operations Manager serves as ERIK'S internal expert and resource on HR operations and employment practices while partnering closely with company leadership and Market Leaders. This position provides guidance, expertise, and support while respecting the responsibility of Market Leaders and Store Managers for the day-to-day leadership and management of store-level employees.

 

Key Responsibilities:

 

HR Operations & Administration:

• Own the administration and continuous improvement of ERIK'S HR operational systems and processes.
• Maintain accurate employee records, documentation, personnel information, and required HR files.
• Oversee HRIS administration and ensure employee information remains accurate and current.
• Establish consistent processes and documentation across the organization.
• Identify opportunities to simplify, improve, and automate HR administrative processes.

 

Compensation & Wage Analysis:

• Support the development and administration of ERIK'S compensation practices.
• Conduct wage and compensation analysis to help ensure competitive and internally consistent pay practices.
• Provide leadership with compensation data and recommendations when evaluating positions, pay ranges, promotions, and organizational changes.
• Maintain compensation-related documentation and systems.

 

Benefits Administration:

• Oversee administration of employee benefit programs.
• Serve as a knowledgeable resource for employees and leaders regarding benefit programs, eligibility, enrollment, and administration.
• Coordinate with benefit providers and external partners to resolve issues and ensure accurate administration.
• Manage leave of absence requests and coordinate with state paid leave programs as appropriate.
• Assist leadership in evaluating benefit programs and opportunities for improvement.

 

Payroll & HRIS Partnership:

• Own ERIK'S relationship with isolved, ERIK'S outsourced payroll and HR technology partner.
• Coordinate payroll-related HR processes and help ensure employee information and payroll inputs are accurate and timely.
• Serve as ERIK'S primary internal resource for HRIS functionality, administration, and problem resolution.
• Work with isolved and internal partners to continuously improve HR and payroll processes.

Policy, Compliance & Employment Practices:

• Maintain and support ERIK'S HR policies, employee handbook, and employment-related procedures.
• Stay current on federal, state, and local employment requirements affecting ERIK'S operations.
• Coordinate required government reporting, documentation, postings, and recordkeeping.
• Provide guidance to leadership and Market Leaders on policy interpretation, employment practices, documentation, and compliance matters.