Accounts Receivable Analyst

Job Title: Accounts Receivable Analyst Location: Summerville Campus Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 299624 Job Summary Main responsibility is to analyze all funds received by the Business Office for accuracy and compliance, audit incoming ACH payments and departmental deposits, manage daily reports related to bank transactions, assist with bank account reconciliation, and handle receipting of payments for students and departmental accounts. The role also involves supporting colleagues, ensuring compliance with institutional, state, and federal policies, and promoting a customer‑friendly environment. Responsibilities Audit incoming ACH payments and departmental deposits, verifying accounts and budgets, and managing related departmental communication. Manage daily reports for bank transactions, returned checks/ACH payments, returned student refunds, check void/reissue requests, and research/resolve transactional errors. Assist with AU bank account reconciliation and receipting of incoming payments for students and departmental accounts. Reconcile receipt transactions, scan transactional documentation daily, and manage petty cash fund. Collaborate with the Accounts Receivable Analyst/Specialist on required fund receipting processes. Provide support to Business Office employees and management for any duties required to maintain business continuity. Maintain compliance with institutional, state, and federal policies and procedures. Analyze accounts receivable specialist daily receipting documents for accuracy and internal control; research and correct transactional errors. Run transactional reports from Truist Online Treasury and TouchNet; communicate with departments regarding accounting information. Monitor Business Office Marketplace transactions for receipting and support the Accounts Receivable Specialist. Deliver superior customer service to internal and external customers via phone, in person, and email. Assist with service during peak processing times and staff shortages, including student account queries and cashier procedures. Maintain the USG Inter‑system payments log for annual reporting; provide training and recommend improvements to accounts receivable policies. Assist with bank reconciliation research, ad‑hoc reconciliations, and remittance support for Wellstar accounts. Assist scholarship checks processing, student AR hold process, and maintain cross‑training for backup coverage. Process void check requests, present at student orientations, and manage deposit supplies inventory. Run Nelnet Banner query to reconcile ACH payments with student accounts and audit withdrawal calculations. Audit student bills, assist Public Safety with deposit pickups, and process interdepartmental payment requests. Required Qualifications Bachelor’s degree from an accredited college or university. Experience working in an academic environment and prior banking/cashiering experience. Documented customer service track record. Proficiency with Banner and/or other database systems. Knowledge of Microsoft Excel and Word. Knowledge, Skills, & Abilities Ability to self‑manage time and prioritize work assignments. Proficiency in written communications and multiple database systems, including financial platforms. Strong customer‑service orientation with accuracy and efficiency. Excellent verbal communication to convey complex information clearly. Critical and analytical thinking to resolve transactional issues. Ability to handle cash and other monetary instruments. Flexibility to accept new assignments and adapt to new situations. Shift, Salary, and Benefits Shift: Days, Monday–Friday. Pay Band: 7. Salary Minimum: $20.29 per hour. Salary will be commensurate with qualifications. Benefits include health, dental, life insurance, retirement plan, vacation time, sick leave, and paid holidays. Conditions of Employment Successful completion of a background check is required before employment. For positions of trust or card usage, a satisfactory consumer credit check is necessary. Motor vehicle report may be required if the role involves driving a university vehicle. Faculty hires must provide original transcripts and, if trained abroad, credential evaluation. All employees must adhere to cybersecurity and privacy policies to protect sensitive information. Augusta University is a proud equal‑opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. #J-18808-Ljbffr University System of Georgia