Future Opportunities: Licensed Benefits Advisor

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. About the Role As a Licensed Dedicated Advisor, you'll guide small business owners through one of the most important decisions they make for their teams: health benefits. You'll build lasting relationships with your clients, help them understand their options, and guide them through benefits decisions with clarity and confidence. This is a high-impact role on a team of licensed benefits experts who serve as trusted partners to employers throughout the benefits life cycle. What You'll Do Serve as the primary benefits contact for a portfolio of small group employer clients Guide clients through the full renewal process — from assessment of needs, plan evaluation, selection through enrollment support Proactively assess client needs and recommend coverage options (dental, vision, life, disability, HSA/FSA) and plans (SGHI, Level Funded, LGHI) that best fit their teams Provide clear, approachable guidance on health insurance concepts via phone and email Ensure clients receive timely, accurate support that meets their needs throughout the year Meet SLAs and performance standards in a fast-paced, deadline-driven environment What We're Looking For Minimum 4+ years in a customer-facing role; health insurance or benefits experience preferred Active Life and Health Producer License Experience supporting a client portfolio or managing ongoing client relationships A track record of strong client retention and service delivery Clear communicator who can simplify complex benefits concepts Self-starter who thrives with autonomy and adapts well to change Work Location & Remote Policy Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required for hybrid employees on non‑office days. Benefits & Compensation All full‑time employees receive competitive base pay, benefits, and equity (RSUs). Offer amounts are determined by role, level, and location. Opportunities to grow AI fluency are part of our total rewards philosophy. Equal Opportunity Employer Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice. #J-18808-Ljbffr Gusto