Turn Around Coordinator

Responsible for coordinating and carrying out activities related to various Airline Ground Handling needs and maintaining accurate and complete documentation while monitoring the ramp personnel for compliance with all Menzies Aviation as well as local Customer Safety and security policies and procedures.Main accountabilities include: Provide support for coordination of flight turnaroundsEnsure all measures are taken to secure a safe, on time operations of all aircraft handling services in accordance with Menzies Aviation and Airline requirementsAttending flight briefings and debriefingsReporting irregularities, incidents, discrepancies and potential complaints to ManagementEnsure that the aircraft loading is in accordance with airlines requirementsThe TRC is responsible for ensuring, as far as practicable, that all services are allocated and arrive at the aircraft on time and requesting the services in time to ensure Service Level Standards are metThe TRC must ensure that information regarding the status of the flight or that would otherwise affect the actions of the departments, is given in a timely and pro-active mannerAircraft Dispatch is a process involving the planning, coordination and post departure reconciliation of a flightThe TRC role is to organize and plan the aircraft turn around and effectively and proactively ensure that the various activities are performed in a safe and timely mannerThe TRC has to ensure that the aircraft load complies with the loading instructions and that the load is reconciled exactly with the details shown on the aircraft LoadsheetEnsure the correct completion of all documents related to the Flight File and is responsible for the accuracy and reality of records stated on the documentsEnsures that the documents received or issued are kept securely and in accordance with MA and Airline proceduresEnsure that the airlines SLA’s are respected and maintained and any irregularities are reported immediately to ManagementCollaborates with the Ramp and Passenger Service departments in order to perform a safe, secure and on time departureThe TRC must be aware of the latest changes / updates / memo’s/ briefings by checking the SLS Board and notice boardsCarry out internal audit inspections via the SMART applicationReport any incident , accidents and near misses as per MA and customer procedures Operate equipment such as Passenger Boarding Bridges, Company vehicles, radio’s, telephones, computer equipment, and a safe and efficient manner and only once trained to do soAlways wear PPE on the RampKnowledgeable of Emergency Response rescue proceduresAbility to communicate information via ground to air radio with pilotsUse radio contacts to maintain operational ramp control of all flightsMonitor and communication aircraft arrivals/departures and gate changes that would affect daily operationsMonitor flight delays and coordinate information with airline operationsDocument daily log of aircraft contactsWhen requested, provide flight crew unload/offload ramp instructionsFollow pushbacks, departures, and flight arrival phase proceduresKnowledge of Flight Explorer ProgramDaily report preparation to ensure accuracy of information during assigned shiftPortray and communicate Company Mission, Vision and Values to Ramp employeesMonitor the compliance of all Menzies ramp personnel with the safety and security policies and procedures. These policies and procedures to include but are not limited to:All relevant/location specific customer ramp operation programs, policies and proceduresAll local airport security policies and proceduresAll local, provincial, and federal regulations, policies, and proceduresPromptly address improper, incorrect, and/or unsafe actions & recognize correct & positive behaviorIdentify potential hazards/risks and report them to managementSupport OJT Mentor program through regular communication with HS&E/Training Staff & Station ManagementIs able to meet the Station's attendance standards.Key Skills, Qualifications and ExperienceComputer proficientExcellent communication/interpersonal skills. Ability to communicate with pilots, airline operations, manager and Air Traffic Controller as requiredRamp operation knowledgeAbility to work with minimal supervisionAbility to work flexible shift assignmentsAirline and/or GHA Weight & Balance Licenses will be advantageousOther requirementsMust be a minimum of 18 years of age and legally able to work in the United StatesComputer literate, solid knowledge of MS Office as well as other related programsPrevious airline/aviation operational knowledge is requiredMust be able to obtain and hold all required security clearancesMust possess a valid Driver’s LicenseFamiliar with GOMs, Airline procedures, Airport procedures, Airport legislationFully versed on SGHA conceptsKPI/SLA driven to meet customer expectations by delivering excellenceMust be able to pass all MA and customer training on a initial and recurrent basisBenefitsAdvancement Opportunities Health Plans through Maritain Health that offer a variety of coverageDental Plans through Delta DentalVision Insurance Plan through Met Life VisionPaid Vacation / Sick (fulltime employees)Critical Illness Coverage PlanHospital Indemnity Coverage PlanVoluntary Life and AD&D Insurance401K Savings PlanEmployee Assistance ProgramPrepaid Legal Coverage PlanIdentity Theft Protection PlanPet Discount Coverage and Pet Insurance PlanJob SummaryRequisition Number: EMIRA023562Job Category: Airport OperationsSchedule: Full-Time