Technical Field Representative - Aerospace MRO

Job Description

Job Description

Aerospace Field Service & Training Specialist

In-Person Role · Huntington Beach, CA area · 50%+ Travel (primarily Western US)

COMPANY PROFILE

●     A fast-growing aerospace technology company headquartered in Huntington Beach, California.

●     A supportive environment where employees can grow personally and professionally while feeling genuinely valued.

●     Our innovative products are transforming Maintenance, Repair, and Overhaul (MRO) processes for both commercial and defense aerospace customers.

●     Founded in 2005, we specialize in our unique, patented Electro-Discharge-Machining (EDM) technology.

COMPENSATION & BENEFITS

●     Base Salary: $75K–$110K DOE

●     Annual Bonus Potential

●     Non-Matching 401(k)

●     Generous PTO Policy

●     Health / Dental / Vision Benefits

THE ROLE YOU WILL PLAY

We're looking for a talented and customer-focused Aerospace Field Service & Training Specialist to join our team. In this dynamic role, you'll travel to customer sites across the Western US to deliver outstanding technical support, hands-on service, and training that helps our aerospace and defense customers get the most out of our EDM equipment.

You'll be the face of our company in the field — solving technical challenges, training operators, building strong customer relationships, and contributing to our continued growth.

JOB RESPONSIBILITIES INCLUDE

●     Provide expert on-site installation, troubleshooting, maintenance, and repair of our patented EDM systems at customer facilities.

●     Deliver high-quality technical training and engaging product demonstrations to military and commercial customers, both on-site and virtually.

●     Conduct valuable follow-up visits (typically 3–6 months later) to reinforce training, check performance, and ensure complete customer satisfaction.

●     Identify ways customers can benefit from additional support or solutions and partner with the sales team to help them succeed.

●     Build and maintain strong, long-term relationships with customers, including key decision-makers and influencers in OEMs, MROs, military units, and commercial airlines.

●     Represent the company professionally at customer sites, trade shows, and industry events.

●     Prepare and deliver clear, effective technical presentations and demonstrations to small groups.

●     Document site activities, training outcomes, and customer feedback to keep the team informed and continuously improve our service.

●     Contribute to the creation of training materials, case studies, and other helpful technical content.

●     Support occasional bid and proposal efforts by providing valuable technical insights.

●     Help forecast service needs and customer requirements to support smooth operations and planning.

●     Stay current on product capabilities and industry best practices in aerospace structural maintenance and MRO.

BACKGROUND PROFILE

●     5+ years of hands-on aerospace or military structural/airframe maintenance, repair, or field service experience is a must, with no exceptions — specifically an Airframes MOS or equivalent hands-on structural repair background.

●     Experience delivering technical training or conducting product demonstrations is highly valued.

●     Comfortable preparing PowerPoint presentations and speaking in front of small groups.

●     Strong technical troubleshooting and problem-solving skills.

●     Excellent interpersonal skills with a natural ability to build positive relationships.

●     Flexible and excited about 50%+ travel, primarily across the Western United States.

●     US Citizenship is required.