Office Assistant 3 - Tacoma

Office Assistant 3 (OA3) Community Corrections Division Tacoma, WA

DOC's mission is to improve public safety by positively changing lives. Our agency is looking to fill a full-time, permanent Office Assistant (OA3) vacancy within the Community Corrections Division. This position works for Tacoma Unit 2 located at 514 South 13th Street, Tacoma, WA 98402. Under general supervision from the Administrative Assistant 4 (AA4), this position performs file management and routine, advanced clerical support tasks for three Community Corrections Division Field Units. Working independently, you will perform a variety of complex clerical projects and assignments and perform duties involved with working at the reception desk. The following working conditions will be required:

• Regular contact with supervised individuals that have a variety of mental health special needs.
• Working with and around armed officers.
• Working in an open cubicle environment.
• The ability to change priorities as needed.
• Work hours are Monday-Friday, 8:00 am to 5:00 pm.

We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our community and our agency. If you have a passion for service - review, decide, and apply!

HOW TO APPLY Select the 'Apply' button located at the top right corner of this posting. A complete application packet will include the following:

1. Online application. You must complete the online application, including the 'Work Experience' section. Your resume will not substitute for this requirement.
2. Cover letter. Regarding your interest in this position.
3. Resume. Detailed and chronological.
4. Three professional-level references. Current and recent supervisors are preferred with a valid phone number and email for each. Review the 'Supplement Information' section for the requirements and definition of references.

Applicants wishing to claim Veterans' preference should attach a copy of your DD-214 (member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Do not include personally identifiable information or personal photos within your application packet. Incomplete application packages or 'see resume' in lieu of the requested information may disqualify you from the process.

Duties

Manage and maintain electronic and physical files.

• Database entry and retrieval from various systems, such as OMNI (Offender Management Network Information) and OnBase.
• Manage and archive files.

Provide front desk reception on a rotational basis.

• Greet and direct clients, general public, and/or stakeholders to the appropriate staff.
• Manage a multi-line phone system.
• Receive equipment and supplies from vendors.

Provide general office support in multiple areas.

• Process incoming/outgoing mail.
• Manage Fleet maintenance.

Other duties as assigned.

Qualifications

Required Qualifications

• High school diploma or GED equivalent.
• Six months of clerical and/or customer service experience.

The successful candidate will possess the following skills and abilities:

• Maintain regular and reliable attendance.
• Must respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Ability to file, use proper grammar, punctuation, and spelling.
• Ability to effectively communicate verbally and in writing with coworkers, the public, and criminal justice agencies/stakeholders.

Supplemental Information

Vision: Working together for safer communities. Mission: Improving public safety by positively changing lives. Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington. For more information about our agency, visit our Mission & Vision.

The WA State Department of Corrections (DOC) is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be used to fill more than one position. If this position is represented by the Washington Federation of State Employees (WFSE), this recruitment may be used to fill additional positions up to sixty days after all listed positions have been filled.
• References: A minimum of three professional references with a valid email and phone number for each is required. Although current and recent supervisors are preferred, a professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, include non-related professionals, such as educators or other professional associates. If you are entering your references in the online application (preferred), complete the following fields:
  • First and Last name
  • Title (include their relationship to you, for example: Field Administrator, former supervisor)
  • Phone
  • Email
  • Address Line 1 (list the name of the reference's organization)
• Salary is based on skills and abilities that apply to the primary functions of the role and/or years of experience and is decided at the time a final offer of employment is made. The salary range listed in the job posting includes steps A-M. Within a permanent salary range, step M is a longevity step, it is typically gained six years after being assigned to step L.
• Work with or near incarcerated or supervised individuals: This position may work directly with or near incarcerated or supervised individuals in a potentially hazardous setting. Take this into account before applying.
• Background and criminal record history checks will be conducted prior to employment. Information gathered may not preclude employment, but it will be considered in determining your suitability for the position.
• Pre-employment drug test: A drug test may be administered as part of the pre-employment process. Applicants who test positive for a controlled substance may be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure you could expect in this position.
• Verification Form I-9: The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of Form I-9's list of acceptable documents. Note: DOC does not use E-Verify. We are not able to partake in STEM Optional Practice Training (OPT).
• Foreign equivalent degrees: If your degree was awarded outside the United States, you may be required to provide a credential evaluation report if your education is used to meet the minimum requirements. Request a report from and
• Represented position: This position is represented by the Washington Federation of State Employees (WFSE).

What We Offer Your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides a generous retirement plan and comprehensive family insurance for medical, dental, and vision, additional perks might include:

• Fourteen to twenty-five paid vacation days per year (depending on years of service and in accordance with the collective bargaining agreement (CBA) if a represented position)
• Eight hours of paid sick leave per month
• Twelve paid holidays per year (includes one personal holiday)
• One personal leave day per year (in accordance with the CBA)
• Flexible Spending Account (FSA)
• Dependent Care Assistance Program (DCAP)
• Deferred Compensation Program (DCP)
• And more! Visit our benefits page for more information.

Retirement Options State employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer-contributed retirement programs within PERS. For additional information, refer to the Department of Retirement Systems or call View phone number on click.appcast.io.

For questions about this recruitment or to request reasonable accommodation in the application process, contact