Workplace Exp Coordinator

Front Desk Concierge / Workplace Experience Coordinator

Join our dynamic team as a Front Desk Concierge / Workplace Experience Coordinator, where you'll play a crucial role in delivering a world-class customer service experience in a high-visibility corporate office environment located in Midtown, New York City. This in-person role requires a polished and hospitality-driven approach to enhance the workplace experience for employees, clients, and visitors.

Responsibilities

• Greet and welcome employees, clients, and guests with a professional and friendly demeanor.
• Manage front desk operations, including sign-in procedures and visitor management.
• Coordinate meeting room bookings, setup, and readiness.
• Perform daily workplace checks ensuring cleanliness, organization, and proper setup of supplies and catering.
• Handle incoming calls, emails, and service requests efficiently.
• Support events and meetings as needed, including setup and coordination.
• Partner with facilities and vendors to resolve any issues promptly.
• Create a seamless, 'white glove' experience for all visitors.
• Issue visitor and parking passes while following security protocols.
• Arrange and confirm recreational, dining, and business activities upon request.
• Manage janitorial or maintenance work orders as needed.
• Coordinate workplace services including mail, office supplies, and onboarding.
• Organize and manage on-site events, including securing event space and handling setup and tear down.
• Follow property-specific security and emergency procedures to ensure safety.
• Coordinate with vendors supplying services or goods to the workplace.

Essential Skills

• Exceptional customer service and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional presence and communication skills.
• Ability to remain calm and solution-oriented in a fast-paced environment.
• High attention to detail.
• Proactive mindset with strong follow-through.
• Working knowledge of Microsoft Office (Outlook, Teams, Excel, Word).
• 2+ years in a front desk, hospitality, or customer-facing role.

Additional Skills & Qualifications

• Hospitality or hotel front desk/reception experience.
• Experience in a corporate office or workplace services environment.
• Event coordination or meeting support experience.
• Familiarity with concierge-style service delivery.
• High school diploma required; associate or bachelor's degree preferred.

Work Environment

This role is based in a professional, high-visibility corporate office environment in Midtown, New York City, operating during standard business hours with potential for slight flexibility. The position is in-person and requires a polished, hospitality-driven approach. You'll be part of the Workplace Experience/Facilities team, working closely with office leadership, facilities, and vendors, including catering and building management, to support a seamless workplace experience.

Job Type & Location

This is a Contract position based out of New York, NY.

Pay and Benefits

The pay range for this position is $25.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in New York, NY.

Application Deadline

This position is anticipated to close on Jun 5, 2026.