Workplace Exp Coordinator

Job Description

Job Description

This Long-term Contract position is ideal for someone who enjoys creating a welcoming, organized, and high-touch experience for employees, visitors, and clients. You will serve as a key front-of-house presence, helping daily operations run smoothly while maintaining a service-driven and hospitality-focused environment.

Responsibilities:

• Welcome employees, guests, and clients with a courteous and attentive approach that creates a positive first impression.

• Oversee reception activities, including visitor sign-in, front desk coverage, and general lobby coordination throughout the day.

• Arrange meeting spaces by confirming bookings, checking room readiness, and supporting setup needs before scheduled gatherings.

• Conduct routine workplace walkthroughs to monitor presentation, stock levels, cleanliness, and shared-space organization.

• Provide hands-on support for meetings and office events, including coordination with catering and other service providers.

• Work closely with facilities staff, building contacts, and external vendors to address office issues in a timely manner.

• Respond to incoming calls, inquiries, and day-to-day requests while balancing multiple priorities with accuracy and care.

• Help deliver a concierge-style workplace experience by anticipating needs and following through on service details.

• Assist with administrative and office support tasks such as calendar coordination, documentation, and general workplace procedures as needed

• At least 2 years of experience in a reception, hospitality, concierge, or other customer-facing support role.
• High school diploma required; an associate or bachelor’s degree is preferred.
• Strong customer service skills with the ability to interact professionally with employees, visitors, and leadership.
• Excellent organizational skills and the ability to manage several responsibilities at once in a fast-paced setting.
• Clear verbal and written communication skills paired with strong attention to detail.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Familiarity with scheduling tools, meeting room booking platforms, or similar office coordination systems.
• Able to work fully onsite in Toms River, New Jersey and maintain a calm, solution-oriented approach under pressure.