Member Service Representative II- Floating

Position: Member Service Representative II- Floating Location: 179 Levittown Parkway Levittown, PA Remote Status: On-Site Job Id: 1054 # of Openings: 1

TRUMARK CREDIT UNION

Job Title: Member Service Representative II- Floating Department: Levittown Branch Location: Floating to South Philadelphia, Northeast Philadelphia, Center City, Plymouth Meeting Bensalem, North Wales, Parkwood, Levittown Employment Type: Full-Time Join Our Team and Make a Difference! Looking for a workplace that values your growth, supports your goals, and makes a real impact? At Trumark, we’re not just about banking—we’re about building a better future for our members and our team. When you join us, you’ll enjoy: Flexibility & Balance: We get it—life is busy. We offer flexible schedules and time off so you can thrive at work and in life. Opportunities to Grow: From day one, we invest in your career with training, development, and room to advance. Benefits That Matter: Health, dental, vision, a 401(k) with matching, and even paid time off—because we care about you. A Chance to Give Back: Be part of something bigger by helping our members and communities achieve their goals. What You’ll Do As a Member Service Representative II, you’ll play a vital role in our members' financial journeys: Engage with members: Provide extraordinary service while identifying their financial needs. Promote solutions: Educate members on Trumark’s products, services, and programs to offer tailored financial solutions. Handle loan processes: Complete loan applications, process requests (excluding Home Equity and Mortgage), and assist with settlements. Leverage technology: Demonstrate mobile and digital banking tools to enhance member experiences. Support the branch: Perform teller functions, resolve escalated issues, and assist as a supervisor when needed. What You Bring to the Table Education: High school diploma or equivalent required; continuing education preferred. Experience: At least 1 year of branch or equivalent experience with a financial institution. Skills: Strong communication and organizational abilities. Knowledge of banking products and systems. Proficiency in Microsoft Office applications. Availability: Flexibility to work evenings, weekends, or other shifts as needed. What to Expect After You Apply Application Review: We’ll carefully review your application to ensure it meets the role's qualifications. Phone Screening: If selected, you’ll participate in a brief call to discuss your skills and experience. Interview: Shortlisted candidates will be invited for an in-depth interview with our team. Final Decision: After interviews, we’ll notify you of the outcome and next steps. We strive to keep you informed throughout the process and appreciate your time and effort! #J-18808-Ljbffr TruMark Financial Credit Union