Donation Processing Associate (AM)

$15 - $16 per hour

The Salvation Army USA Central Territory

Mundelein, IL

Pay Rate: $15.00-$16.00/hour

Status: Part-time, up to 28 hours per week

Hours: 10:00am-3:00pm (hours may vary, includes Saturday).

Location: Mundelein

Donation Processing Associate - The Salvation Army

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

About the Role

Join our team as a Donation Processing Associate where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

Key Responsibilities

Provide exceptional donor service by greeting donors and offering assistance
Process and track donations accurately
Maintain a clean and well-organized donation area
Sort, load, and unload Salvation Army trucks per center policy
Power sort donations as they arrive (where applicable)
Support production processes as needed
Safeguard all donated materials and assigned equipment
Report any complaints, damage, or injuries occurring in the donation area
Guide donors on acceptable materials and provide information about pickup services for heavy items

What You'll Need to Succeed

Required Qualifications

High School Diploma or currently pursuing
Strong English communication skills for donor and team interactions
Basic computer skills and ability to learn new systems
Basic math skills
Ability to pass pre-employment background check
Must be available for a flexible schedule including weekends, holidays and evenings

Physical Requirements

Ability to regularly lift and move up to 50 pounds
Occasionally lift and move up to 100 pounds
Stand for extended periods
Walk, reach, climb, balance, stoop, kneel, and crouch as needed
Work in various weather conditions (outdoor exposure)

What Success Looks Like

Positive donor feedback
Clean and organized donation area
Meeting daily production goals
Strong team collaboration
Reliable attendance and punctuality
Accurate donation tracking and receipting

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Apply

Vacancy posted 3 days ago

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