Wealth Management Associate

Job Description

Wealth Management Client Service Associate

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Location: Greensboro, North Carolina

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Employment Type: Full-Time | On-Site

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Coastal Management Solutions (CMS) is seeking a detail-oriented and client-focused Wealth Management Client Service Associate to support an established wealth management practice in Greensboro, North Carolina.

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This is an excellent opportunity for a financial services professional with direct wealth management experience who enjoys working closely with financial advisors, managing client account operations, and providing exceptional service to clients.

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The ideal candidate has hands-on experience supporting brokerage or advisory accounts, coordinating client onboarding, processing account paperwork, and handling day-to-day client service requests. We're looking for someone who takes ownership of their work, communicates effectively, and thrives in a collaborative environment where accuracy and follow-through are essential.

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Responsibilities

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• Support financial advisors with day-to-day client service and wealth management operations.
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• Coordinate new client onboarding, including account applications, account establishment, and required documentation.
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• Process brokerage and advisory account paperwork, account maintenance requests, asset transfers, and money movement transactions.
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• Review account documentation for accuracy and completeness and resolve NIGO (Not In Good Order) items promptly.
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• Maintain accurate client records and ensure account information is updated appropriately.
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• Serve as a point of contact for client service requests, account questions, and operational needs.
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• Coordinate with custodians, internal operations teams, and other business partners to ensure timely processing of client requests.
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• Monitor outstanding paperwork and account requests to ensure timely follow-up and completion.
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• Follow firm policies, procedures, and applicable industry regulations while maintaining client confidentiality.
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• Identify opportunities to improve workflows and enhance the overall client experience.
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Qualifications

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• Direct experience in wealth management or financial advisory services is required.
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• Experience supporting financial advisors, brokerage accounts, investment accounts, or registered investment adviser (RIA) operations.
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• Familiarity with account opening, account maintenance, asset transfers, and money movement processes.
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• Understanding of brokerage or advisory account documentation and the ability to identify and resolve paperwork discrepancies.
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• Strong attention to detail, organizational skills, and commitment to accuracy.
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• Excellent written and verbal communication skills.
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• Ability to manage multiple priorities, work independently, and follow through on outstanding requests.
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• Professional, client-focused demeanor with strong relationship-building skills.
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• Bachelor's degree in Finance, Business Administration, or a related field is a plus.
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• FINRA licensing, including the Series 7, is a plus.
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Benefits

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• Competitive compensation based on experience.
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• Medical, dental, and vision insurance.
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• 401(k) retirement plan.
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• Paid time off and company holidays.
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• Professional development and licensing support.
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• Collaborative, team-oriented work environment.
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• Long-term career growth opportunities within the financial services industry.
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Coastal Management Solutions, Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.