Benefits Manager

Benefits Manager, Benefits Experience & Technology (BXT) Job ID: 10381798 | Amazon.com Services LLC Join our Americas Benefits team and shape the employee experience for thousands of colleagues across Canada. In this role, you'll partner extensively with internal stakeholders and external partners on the strategy, design, and delivery of employee benefit programs that meet diverse employee needs while navigating complex regulatory requirements—making a tangible difference in how our colleagues experience work at Amazon. As a Benefits Manager, you will lead multi-country benefit programs with a focus on Canada. Requires industry experience managing international benefits, strong organizational and analytical skills, and proven ability to manage multiple critical projects simultaneously. You will develop and improve benefit programs and service delivery in a dynamic environment, identifying opportunities to support our diverse and rapidly growing business. Periodic travel is required. Key Job Responsibilities Design and Manage Benefit Programs – Develop and oversee Canadian benefit plans that align with Amazon's Global Benefits Strategy while meeting statutory requirements and provincial regulatory considerations across all Canadian jurisdictions. Lead Implementation Initiatives – Oversee all implementation activities for approved benefit programs, including vendor selection, project planning, resource coordination, and documentation of processes and policies through program stabilization. Ensure Governance and Compliance – Monitor benefit programs to ensure alignment with Amazon's benefit philosophy and compliance with federal and provincial legislation, while tracking costs, financial impact, and competitive positioning. Support Expansion and Growth – Serve as a subject matter expert for expansion activities within Canada, including establishing new entities, launching new benefits, and implementing global programs across different regions. Partner with Stakeholders and Vendors – Act as a trusted advisor to the International Compensation and Benefits team, local HR, payroll, and external vendors, while directly managing vendor performance and recommending standards for service delivery. A Day in the Life You will focus on developing and enhancing employee benefit programs that serve our growing Canadian workforce. You will collaborate with human resources teams, finance partners, and external benefit providers to ensure our programs remain competitive and compliant with evolving regulations. Your day may include analyzing benefit utilization data, meeting with employee groups to understand their needs, coordinating with legal and compliance teams on regulatory changes, and presenting program recommendations to leadership. You will also work on special projects such as launching new benefit offerings or redesigning existing programs to better serve our diverse employee population. This role requires periodic travel to connect with teams and stakeholders across different locations. About the Team We are a dedicated group committed to supporting our colleagues through comprehensive, thoughtful benefit programs. Our team works across multiple countries to ensure employees have access to benefits that matter to them—whether that's health coverage, retirement planning, wellness programs, or other support services. We partner closely with colleagues in human resources, finance, legal, and operations to align our benefit strategy with Amazon's broader people priorities. Our vision is to create benefit programs that are not only competitive and compliant but also responsive to the evolving needs of our diverse workforce. Basic Qualifications Experience managing international health benefits 8+ years of relevant field experience Experience in employee benefit plan design including healthcare, workers compensation, and pension schemes along with associated complexities of plan administration, payroll processes, country‑level regulatory requirements, and benefits program taxability Bachelor's degree or equivalent 4+ years of vendor management experience Preferred Qualifications Strong written and oral communication skills, able to communicate with all levels in the organization Proactive independent work style, meeting deadlines and delivering on projects and tasks Experience driving improvement programs in operations, engineering and support fields Experience creating and implementing large‑scale programs Strong analytical skills, attention to detail, and effective communication abilities 6+ years of vendor management experience Compensation & Benefits The base salary range for this position is 135,100.00 - 182,700.00 USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, optional supplemental life plans), EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at Equal Opportunity Employer Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation, contact amazon.jobs/content/en/how-we-hire/accommodations for more information. #J-18808-Ljbffr