Billing & Collections Manager (Law Firm)

This Jobot Job is hosted by: Arpana Davis
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Salary: $120,000 - $145,000 per year

A bit about us:

Our client is a prominent Am Law 200 law firm. With approximately 350 employees, the firm serves clients across healthcare, real estate, litigation and dispute resolution, business transactions, fintech, global commerce, government investigations, and logistics and transportation.

This role sits inside an active financial systems modernization effort, meaning process improvements built now get embedded into the new platform rather than worked around - a rare opportunity to shape infrastructure rather than inherit it.

Why join us?

401(k) plus annual discretionary profit-sharing
Health coverage: Choice of 3 medical plans with employer-funded HSA and 24/7 telehealth, plus dental and vision - all eligible day one
Life & Disability
Long-Term Disability - eligible day one; Short-Term Disability after 1 year
FSAs - Limited Purpose (dental/vision) and Dependent Care flexible spending accounts, eligible day one
Family support - 50% childcare tuition subsidy at a partnered Atlanta-area daycare, plus Dependent Care FSA
Wellness & lifestyle - On-site biometric screenings, quarterly wellness challenges with redeemable rewards, and a parking/transit subsidy for Atlanta staff

Job Details

A prominent Am Law 200 law firm with offices in the Southeast and Mid-Atlantic is creating a new leadership position to own its revenue cycle from prebill through cash realization. This is a build role, not a caretaker one: lead a 10-person billing team across two offices and drive measurable improvement in invoice quality, days-to-bill, days-to-cash, and aged receivables - while the firm rolls out a new billing system.

We need a working manager: comfortable leading the function and holding attorneys accountable to policy, but just as comfortable opening a prebill, diagnosing an e-billing rejection, or tracing a billing-to-payment audit trail.

What You'll Own

Billing cycle end to end: calendar, prebill distribution/return, invoice generation, complex/split billing, e-billing submission, accuracy and timeliness across the board
Invoice quality & compliance: aligning invoices to engagement letters, fee arrangements, and outside counsel guidelines to prevent rejections rather than appeal them
Collections & aged AR: dunning cadence, promise-to-pay tracking, monthly aging analysis by client/matter/attorney, with a prioritized action plan
Prebill & time-entry discipline: enforcing policy attorney by attorney, escalating chronic delinquency
Disputes & payment plans: client billing disputes, deductions, appeals, structured payment arrangements, credit/matter hold recommendations
The team: 10 people (incl. a supervisor and DC-based specialist): assignments, standards, coaching, performance management, cross-training
Policy & controls : written procedures, segregation of duties, audit-ready documentation
Process improvement : workflow redesign, data remediation, automation, UAT/rollout of system changes

Reports to revenue leadership; partners with practice groups, intake, reporting/analytics, and IT. Rate setting, fee approval, cash application, and forecasting sit above this role: your focus is execution.

Specific targets set with Finance leadership against a documented baseline in the first 90 days.

What You Bring

7+ years of progressive legal/professional-services billing, collections, and AR experience
3+ years directly managing a team (at least 5–6 people), including performance management
Command of law-firm billing: prebill workflow, complex/split billing, LEDES, alternative fee arrangements, trust/retainer application, write-off controls
Command of commercial collections: aging analysis, escalation, payment arrangements, direct attorney/client conversations
Working proficiency with e-billing platforms/portals, including rejections and appeals
Advanced Excel; independent ability to build and audit billing/AR analyses
Proficiency in an enterprise time-and-billing system (Aderant, SAP, Elite, or similar)
Ability to set standards and hold difficult conversations with composure
Bachelor's degree in accounting, finance, business, or equivalent experience

Logistics
Hybrid: onsite first 90 days, then 2 days remote/week
Location: Atlanta, GA
Travel: ~quarterly to NE office

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

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