PT Esthetician - Customer Experience/Office Manager
PMD BEAUTY
Who We Are
At PMD Beauty , we don’t just sell skincare; we build Brilliant Confidence. As a premier beauty tech leader, we specialize in smart, safe, and innovative tools that empower our global community to look and feel their best. We are a fast-paced, high-growth team that thrives on cutting-edge technology, high-end aesthetics, and an unwavering commitment to quality.
The Role
We are seeking a Customer Experience & Product Specialist to join our Operations team in Draper. This isn't your average support role—you will be the voice of our brand and an internal product champion. You’ll blend professional skincare expertise with operational efficiency to build lasting customer loyalty and streamline our global support processes.
We’re looking for a proactive, positive professional who can bridge the gap between technical product knowledge and world-class service.
Core Responsibilities
1. High-Touch Customer Support
- Provide expert-level support via email, resolving concerns with empathy and precision.
- Troubleshoot product issues and provide technical guidance.
- Educate customers on skincare best practices and optimized tool usage.
- Engage with our community by responding to brand reviews across multiple platforms.
2. Skincare Consultation
- Online consultations with potential customers to discuss skincare goals and concerns and guide them to the right products to achieve their goals.
- Be the expert voice for internal teams on product knowledge
3. Office Management
- Track and report on customer service KPIs and sentiment to the leadership team.
- Assist in managing office inventory and essential supplies.
- Identify opportunities to improve internal workflows and the overall customer journey.
The Ideal Candidate
- The Professional: You are a Licensed Esthetician with a deep passion for skincare science.
- The Techie: You are comfortable (or quick to learn) eCommerce tools like Shopify, TikTok Shop, HelpScout, and BazaarVoice .
- The Communicator: You have a "positive-first" personality and can turn a frustrated customer into a brand advocate.
- The Strategist: You are highly organized, detail-oriented, and always looking for a more efficient way to get things done.
- The Culture Fit: You are collaborative, eager to bring new ideas to the table, and genuinely care about the success of the collective team.
Why PMD Beauty?
This is an opportunity to work closely with a passionate team to build a brand people don’t just buy from—but connect with and trust. If you’re ready to contribute to a culture of innovation and help us redefine the beauty industry, we want to meet you.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the PT Esthetician - Customer Experience/Office Manager in Draper, UT vacancy
$18.88 per hour
Hidden Valley Middle School is seeking a detail-oriented and student-centered Assistant Registrar to join our counseling team. This role is vital in maintaining the integrity of student records and ensuring a smooth enrollment process. In addition to traditional registrar...PTS cardWork at office- ...Customer Experience Manager At Orion180, we don't just stand out for what we do; we shine because of how we do it. Our mission is to deliver... ...cities like Orlando, Tampa, and Miami. Our Irving, Texas, office places us in a dynamic center of culture, business, and entertainment...SuggestedWork at office
$24 per hour
...Office Manager – Ageless Men’s Health Medical Front Office Coordinator / Medical Receptionist... ...patient enjoys a positive, efficient experience. What We Offer ~$24/hour , full-... ...healthcare front desk preferred ~ Strong customer service and communication skills ~...SuggestedHourly payFull timeWork at officeImmediate startMonday to FridayShift workWeekend workAgeless Mens Health
Draper, UT10 hours ago$14 - $18 per hour
...represent our brand, and provide our clients with exceptional customer service. Our ideal candidate is highly motivated to achieve sales... ...Excellent verbal and written communication skills Proven experience in retail/customer service environment Must be able to...SuggestedHourly payFull timeFlexible hoursNight shift- ...Professional Dental Office Manager Professional Dental is now hiring an experienced bilingual (English and Spanish) office manager for... ...Requirements: ~ High school diploma or equivalent ~+3 years experience working in a dental office, with knowledge of dental...SuggestedWork at officeImmediate start
Professional Dental & Orthodontics
Riverton, UT3 days ago - ...division of Morgan Stanley Wealth Management, provides workplace... ...development, and your entire employee experience. We recognize that our... ..., actively managing customer expectations to ensure maximum... ...than 80,000 employees in 1,200 offices across 42 countries. At Morgan...
Morgan Stanley
Sandy, UT3 days ago - ...Best! As a Hand & Stone Licensed Esthetician, you are part of a team that makes... ...month! With innovative services, customized treatment plans , and building relationships... ...sales goals as outlined by spa management Create excellent experience for members/guests through...Part timeAfternoon shift
- ...positive atmosphere. The ideal candidates should have a high school diploma, be 18 years or older, and possess previous food service experience. Responsibilities include maintaining service standards, promoting sales, and retaining a safe and clean environment. The role...
- ...visitors, answer and screen calls, and direct inquiries to the appropriate teams, helping keep the office welcoming and organized. You will support several departments, manage mail and documents, assist with events, and maintain supplies while upholding confidentiality...Work at office
$15 - $22 per hour
...vehicle in a safe and responsible manner; Follow all traffic laws and company policies; Communicate effectively with dispatch and customers; Load and unload vehicles onto the transport trailer; Inspect vehicles for damage before and after transportation; Maintain accurate...PTS cardImmediate startFlexible hoursAuto Driveaway Transport Logistics
Sandy, UT3 days ago- ...seeking a high-energy, detail-oriented Office Manager to lead our administrative operations in... ...Software Expertise: Extensive experience using Service Titan is strictly required... ...Bilingual (English/Spanish) is a plus. Customer Service: Strong customer service experience...Work at office
Overhead Door Company of Salt Lake-Residential
Sandy, UT8 days ago - A full-time employee for overseeing all office operations for a custom home builder. Pay based on experience. Responsibilities -Answering and returning phone calls... ...and entity documentation and contracts -Facility management of office building - accounts payable/...Full timeFor subcontractorWork at office
- ...company servicing one of the largest property management firms in Utah. We have an exceptional... ...a highly organized and detail-oriented Office Manager to oversee day-to-day office... ...management or administrative leadership experience.2+ years of experience in dispatching, logistics...Work at office
- ...Job Description Job Description Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients... ...and new service offerings to clients to enhance their experience. Cultivate commercial relationships to promote Outcode...
Outcode Software
Draper, UT16 days ago - ...Dental Office Assistant – Full-Time Professional Dental & Orthodontics... ..., schedule appointments, and manage patient flow Verify insurance... ...Strong communication and customer service skills Organized,... ...required Dental or medical office experience preferred, but not required...Hourly payFull timeWork at office
Professional Dental & Orthodontics
Riverton, UT3 days ago - Global Elite Texas is seeking innovative individuals to join a fast-growing, tech‑driven team. You will conduct virtual consultations, assess client needs, and share knowledge on solutions while maintaining strong client relationships through regular check-ins and efficient...Remote job
- ...comprehensive strategies, fostering lasting partnerships for positive impact. About the role We’re looking for a Client Success Manager with 2+ years of experience. Responsible for client relationships, digital marketing strategy development, campaign execution, and team...Full timeTemporary work
- ...engagement, onboarding and day‑to‑day service management for corporate clients and their equity... ...relationships, actively managing customer expectations to ensure maximum satisfaction... ...field. 1‑5 years of customer service experience with primary responsibility of...
- ...Office Clerk (Part-Time) Intermountain Farmers Association (IFA) is a regional farm... ...do a receiving, make a transfer, invoice customers Learn our manufacturing process Keep... .... High School diploma or GED preferred. Experience with animal agriculture is desirable....Part timeWork at officeMonday to Friday
Intermountain Farmers Association
Draper, UT4 days ago - ...6 years or older 2. Current Food Handler's Permit 3. Food experience preferred, but if you're awesome we'll train you 4. You like... ...average over $2.00/ hour in tips 3. We promote from within! A manager position might not be too far away if you want it. 4....PTS card
Cubby's LLC
Draper, UT16 days ago - ...6 years or older 2. Current Food Handler's Permit 3. Food experience preferred, but if you're awesome we'll train you 4. You like... ...average over $2.00/ hour in tips 3. We promote from within! A manager position might not be too far away if you want it. 4....PTS cardAfternoon shift
Cubby's LLC
Draper, UT16 days ago $120k
...operations, systems, finance, and strategic guidance.This role is for a PT who is:ambitious enough to want more than a clinical jobexcited... ...maintain a strong client caseloadCreate an exceptional client experience and clinical standardMentor and develop clinicians and team...PTS cardLocal areaCompetitive EDGE Physical Therapy
Draper, UT1 day ago- ...education and personalized recommendations. Meet and exceed monthly service, rebooking and product sales goals. Create a memorable guest experience that encourages repeat visits and referrals. Meet cleanliness and sanitation standards. What You Bring Valid Esthetics or...Hourly payDaily paidFull timePart timeWeekend workAfternoon shift
NORTH AMERICAN WAX COMPANY LLC
Draper, UT5 days ago - Job Description Job Description VALENCIA AT DRAPER ASSISTED LIVING AND MEMORY CARE IS HIRING!!!We are a welcoming assisted living and memory care community dedicated to providing compassionate, high quality care in a supportive, team-oriented environemnt. We are looking...PTS cardFull timePart timeShift work
Valencia at Draper
Draper, UT24 days ago - ...programs for new staff, program participants, and PT/PTA studentsWrite service summaries as requested by case manager/program director and maintain daily billing... ...Bachelor's Degree in Physical TherapyOne year's experience preferredState licensure in physical therapyHeavy...PTS cardFull timeRelief
Sevita
Riverton, UT5 days ago $15 - $45 per hour
...Outgoing Professional Sales-Driven Licensed Esthetician Hand & Stone Massage and Facial Spa... ...liability insurance Strong customer-service and communication skills Comfortable... ...one Sunday every six weeks Experience with DiamondGlow and Dermalogica is a strong...Hourly payFull timeTemporary workShift workDay shift$1,500 per month
...healthcare career with Mountain Land Physical Therapy! Work directly with licensed Physical Therapists, gain hands-on clinical experience, and join our Pre-PT Pathway, where over 90% of graduates are accepted into Doctor of PT programs. Why Join Us? Scholarship...PTS cardHourly payFull timePart timeRelocation packageFlexible hoursDay shiftMountain Land Physical Therapy
Sandy, UT5 days ago- ...listed below:Assures all program participants receive scheduled PT (Physical Therapy) treatments and documents therapy session or reason... ..., and/or abilities required to perform the job:Education and Experience:High School Diploma or equivalentOne year experience in a human...PTS cardRelief
Sevita
Riverton, UT1 day ago - ...compassion, and creating change. Working at Athlecare is a special experience where you get to work with clients on a regular basis. They... ...an excellent position for those who are seeking experience for PT, chiropractor, or PTA schooling. Requirements: ~18 years or...PTS cardPart timeRelief
Athlecare LC
Draper, UT18 days ago $15 - $17 per hour
...Bartender FT / PT Status - Part-Time Salary - $15.00 -... ...Hourly Wage Remote Work / In-Office - In-Office / On-Site Recruiter... ...If you have bartending experience and you are looking for an exciting... ...a consistently high level of customer service to patrons. develop...PTS cardHourly pay16 hoursTemporary workPart timeWork at officeRemote workShift workUtah Division of Human Resource Management
Bluffdale, UT4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to PT Esthetician - Customer Experience/Office Manager. Be the first to apply!
