ADMINISTRATIVE ASSISTANT 2

DEPT OF HEALTH SERVICES

The Arizona State Hospital (ASH) provides inpatient psychiatric care to persons with serious mental illness who need long-term behavioral health care. ASH promotes hope and wellness for our patients and creates opportunities to participate in planning, delivering and evaluating services that assist with recovery. Treatment is individualized with goals that focus on education about an illness, instilling hope and improving one's overall quality of life. The Arizona State Hospital has a wide range of positions available, from our direct care staff, nurses and behavioral health technicians to social workers, rehabilitation specialist and security to name a few. The Arizona State Hospital also offers 12 hour shifts for our Direct Care staff as well as some alternative work schedules, flexible hours for non-direct care staff. We offer a robust benefit package, including the ADHS Student Loan Assistance Pilot Program where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans. Administrative Assistant 2 Address: 501 N. 24th Street Phoenix, AZ 85008 Posting Details Salary: $19.77 Grade: 15 Job Summary This position will provide mail and property services to the Civil and Forensic Hospital. This includes all work related to patient, clinical staff and administrative mail and property services. This position shall pick up mail Monday through Friday (except Holidays), separate X‑Ray packages for contraband, complete all documentation and issue procedures to include updating patient property logs. Provide as needed courier services for inter‑agency mail. Perform security control room operations as required to support staffing and operational needs. Job Duties Sort and collate incoming and outgoing mail following established processes for all incoming patient mail/packages. Issue patient packages following established processes. Conduct courier duties as needed. Prepare and compile a variety of administrative assignments including work of considerable difficulty that must remain confidential. Other duties as assigned related to the position. Knowledge, Skills & Abilities Knowledge of: Postal system and mail procedures. Courier responsibilities. Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies. Skill in: Exceptional written/oral communication skills. Organizational analysis: word processing with a variety of software packages. Analytical, interpersonal, communication (written/oral) and project management skills. Ability to: Communicate verbally and in writing with a diverse group of employees, patients, residents and community members. Walk/stand for long durations while issuing mail and property to patients. Recognize and identify contraband. Resolve issues and concerns while maintaining positive customer relationships. Support a diverse multi‑cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination. Selective Preference(s) High School diploma or equivalent, previous mail room experience a plus. Pre-Employment Requirements Driver’s License. Must possess a valid level one fingerprint clearance card issued pursuant to A.R.S.41‑1758.07 or must apply for a level one fingerprint clearance card within seven working days after beginning employment. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, the following requirements apply: Driver’s License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits Affordable medical and dental insurance plans. Paid vacation and sick time. 10 paid holidays per year. Wellness program and plans. Life insurance. Short/long-term disability insurance. Defined retirement plan. Award winning Infant at Work program. Credit union membership. Transit subsidy. ADHS Student Assistance Pilot Program. Learn more about the Paid Parental Leave program. Retirement To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin. Contact Us Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling View phone number on click.appcast.io. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification. #J-18808-Ljbffr Arizona State Government