Senior Manager, Regional Project Controls and Operations Support

Job Description

Job Description

Position Summary

The Senior Manager Project Controls and Operations Support is an Operations role responsible for supporting daily project management across Taurus Industrial Group’s South-Central Region. This role helps project teams maintain current job work in progress (WIP), track physical progress and costs, resolve execution issues, and deliver complete, accurate documentation so jobs can be invoiced promptly.

Reporting to the Sr. Vice President – South Central Region, this position supports the General Managers of the Freeport, Golden Triangle, and Louisiana P&Ls and works directly with Project Managers, Site Managers, field supervisors, coordinators, and Project Controls personnel across crafts and business lines.

The role is separate from the Finance FP&A business partner position. It owns coordination and follow-through on operational project controls and billing readiness; Finance retains ownership of financial planning, consolidated forecasts, P&L analysis, and accounting. General Managers retain P&L accountability, and Project Managers retain responsibility for project delivery.

Essential ResponsibilitiesDaily Project Management and Operational Support

• Work directly with project teams on daily execution priorities from startup through closeout. Conduct regular jobsite visits and project reviews with Project Managers and Superintendents, providing field coaching and following up on execution issues.
• Maintain an active job action log with accountable owners and due dates; follow up on overdue items and escalate unresolved risks or decisions to Operations leadership.
• Review labor hours, quantities installed, milestones, productivity, and schedule progress against job plans; help Project Managers develop and track corrective actions.
• Support job startup by confirming scope, authorized budgets, cost codes, purchase orders, billing requirements, and documentation responsibilities before work begins.

Job WIP Progress and Cost Controls

• Maintain current operational job WIP and status records showing work performed, physical percent complete where applicable, actual and committed costs, remaining work, expected completion dates, changes, and billing status.
• Obtain and validate Project Manager updates on quantities, labor needs, and cost to complete; reconcile reported progress to field records and explain significant changes in job outlook.
• Monitor labor, overtime, materials, equipment, rentals, subcontractors, and other job costs against approved budgets and production plans; identify overruns, idle resources, and incorrect job coding for timely correction.
• Track commitments and costs incurred but not yet recorded, including pending supplier and subcontractor invoices; providing supporting details to Finance for accruals and job cost review.
• Review aging unbilled work and stalled jobs with Operations and Billing; identify documentation, approval, scope, or contract issues preventing invoicing and track their resolution.

Job Documentation and Billing Readiness

• Coordinate the timely completion, receipt, and review of job documentation required by each contract and customer. Maintain a job-specific checklist and track missing items through receipt and acceptance by Billing.
• Ensure time records, daily reports, signed field tickets, equipment logs, material receipts, subcontractor support, progress quantities, and customer approvals are obtained by established billing deadlines.
• Check that billing support agrees to contract rates, authorized scope, purchase order limits, approved change orders, and job cost records; resolve discrepancies with Project Managers, Commercial Operations, and Billing.
• Deliver complete billing packages to Billing as work becomes billable under the contract; track handoff and returned packages and promptly resolve missing support or invoice questions.
• Maintain change order and extra-work logs, preserve supporting field records, and follow up on required authorization and customer approvals before the associated work can be billed.
• Coordinate final quantities, acceptance documents, punch lists, rental returns, demobilization records, and final billing support so completed jobs can be closed promptly.

Operational Reporting and Review Cadence

• Maintain concise operational dashboards and exception reports covering active job progress, productivity, cost deviations, pending changes, missing documentation, billing readiness, and unresolved actions.
• Conduct daily exception follow-up and regular job reviews with Project Managers and General Managers; provide regional leadership with issues requiring intervention and the status of corrective actions.
• Supply timely, supported project inputs to Finance for WIP accounting, close, and forecasts while maintaining clear ownership of operational source data and actions.

Project Controls Resource Management

• Evaluate Project Controls support needs by workload, project complexity, and risk; coordinate assignments within the region and with other regions as authorized.
• Establish standards, review exceptions, coach teams, and ensure follow-through. Assign routine document collection and data entry to coordinators and Project Controls staff, with clear deadlines and review requirements.

Project Management Training and Coaching

• Develop and deliver practical training in project management principles for Operations Project Managers and Superintendents, covering scope definition, execution planning, scheduling, resource planning, progress measurement, cost controls, risk management, change control, and project closeout.
• Provide job-based coaching on WIP updates, cost-to-complete estimates, productivity reviews, field documentation, customer approvals, and billing readiness; reinforce consistent application through regular project reviews.
• Assess skill gaps, coordinate onboarding and refresher training with Operations leadership, track participation and demonstrated application of the practices on active jobs.

Operational Process Improvement

• Standardize practical job startup, progress tracking, cost review, documentation, billing handoff, and closeout processes while accommodating customer and contract requirements.
• Work with Operations, Billing, Purchasing, Commercial Operations, and Finance to remove recurring process bottlenecks and improve use of company-approved systems.
• Capture lessons learned from cost overruns, documentation gaps, and billing delays; implement improvements and verify follow-through.

Relationship with Finance and Billing

Operations own operational job tracking, follow-up documentation, and coordination of corrective actions. Project Managers approve execution assumptions and remain accountable for delivery. This position supplies supported project estimates and source records to Finance rather than maintaining a separate financial reporting or FP&A process.

The Finance FP&A business partner owns business unit financial analysis, annual budgets, consolidated financial forecasts, scenario modeling, and management reporting. Accounting owns revenue recognition, financial WIP, accrual entries, and the monthly close. Billing owns invoice preparation and submission; Collections owns receivables follow-up. This role helps resolve operational documentation and approval issues supporting those functions.

Qualifications and Experience

• Project Management Professional (PMP) certification is not mandatory but a plus.
• Minimum of 10 years of relevant industrial construction, maintenance, turnaround, or capital project experience, including at least four years of direct experience as a Project Manager responsible for field execution and project delivery.
• Demonstrated experience supporting multiple projects or locations, including job WIP, progress measurement, scheduling, productivity, cost controls, and cost-to-complete updates.
• Working knowledge of time and materials, unit rate, and lump sum contracts; customer documentation requirements; progress billing; and change order administration.
• Experience coordinating field records, customer approvals, and billing packages, with the ability to resolve issues and hold teams accountable for deadlines.
• Strong communication, organizational, analytical, and problem-solving skills; ability to influence across functions and support General Managers and Project Managers.
• Demonstrated ability to train and coach Project Managers and Superintendents in practical project management principles and their application in industrial field operations.
• Proficiency in Excel and ERP or project management systems; Viewpoint Vista, scheduling software, and Power BI experience preferred.

Decision Making Authority

The Senior Manager may establish regional operational Project Controls and documentation standards consistent with company policy, require timely and complete project information, coordinate assigned Project Controls resources, challenge unsupported progress and cost assumptions, recommend corrective actions, and escalate unresolved issues to the Sr. Vice President – South Central Region.

The role does not independently approve changes to contract scope, pricing, budgets, capital expenditures, or customer commitments outside delegated authority. It does not approve accounting treatments or replace General Manager, Project Manager, Finance, or Billing authority. Project Controls personnel may report directly or functionally to this position based on organizational and project requirements.

Key Performance Expectations

Performance is assessed against agreed regional and customer deadlines, with measures focused on operational execution and documentation readiness.

• Current, supported job WIP, progress, and cost-to-complete updates delivered on schedule.
• Early identification of cost and productivity issues and timely completion of corrective actions.
• Required field records and customer approvals received by billing deadlines.
• Reduced elapsed time from billable work completion to delivery of a complete billing package.
• High first-pass acceptance of billing packages and fewer invoices requiring correction because of operational documentation errors.
• Reduced aging unbilled work attributable to missing documentation or approvals.
• Timely change order documentation, job closeout, and final billing support.
• Effective use of Project Controls resources and consistent follow-through across the three P&Ls.
• Completion of planned project management training and demonstrated adoption by Project Managers and Superintendents on active jobs.