First-Shift Quality Control Clerk — Documents & Mail

Quality Control Clerk I- 1st Shift Job Summary This position performs quality control functions for the Document Services and Logistics (DS&L) division. The role works in a fast-paced production environment that supports the printing and mailing of documents. This position partners with other internal departments to ensure that all quality standards and USPS regulations are met and proper records documentation is maintained. Performs work with supervision. Hours & Location You'll Work This is a 1st shift opportunity onsite in our Caledonia, MI DS&L Location. Shift Hours: Monday - Friday from 9:30 am to 6:00 pm. Essential Job Functions Performs control functions, including job balancing, job and packet-level tracking, overseeing exception processes, preparing outgoing mail for induction to USPS postal system, data entry work, monitoring and reporting on production quality issues, and preparing internal reports for management. Ensures all proof of processing documentation is accurately completed and organized to be saved as a business record. Assists with processing mail manually or through a tabletop inserting machine. Performs other duties as assigned. Education Requirements High School Diploma or equivalent required. Experience Requirements Some industry experience required. Possesses strong technical aptitude. Basic to intermediate skills in MS Excel required. Basic skills in MS Word, MS PowerPoint and internal systems preferred. Strong verbal communication and listening skills. Demonstrated time management and priority setting skills. Physical Actions Job is performed in-person at a Farmers office or virtually at an approved alternative work location. Job may include work performed at field locations. In office settings, the physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people. At field locations, the physical work environment varies. While field work may be performed indoors, it is often performed outdoors and includes exposure to weather elements. Regularly alternates between sitting or standing, as determined by the duties being performed. Regularly moves about the workplace or worksite including navigating stairs, ramps, and level or uneven surfaces. Regularly climbs ladders or navigates elevated surfaces as determined by the duties being performed. Regularly moves, pushes, pulls, lifts, carries, and places objects or materials weighing up to 50 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Regularly performs fine motor tasks such as typing, mousing, or writing. Regularly performs movements such as bending, stooping, crouching, kneeling, twisting, crawling, and reaching overhead or below the knees. Possesses clear vision with or without correction to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing with or without correction to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. This category may require regular travel between Farmers offices, alternative work locations, and/or field locations. Benefits Competitive salary commensurate with experience, qualifications, and location. CA Only: $17.56 - $28.19 CO Only: $16.37 - $26.81 HI/IL/MN/VT Only: $16.37 - $26.81 MA Only: $17.56 - $28.19 MD Only: $16.37 - $26.81 DC/NJ/NY/OH Only: $17.56 - $28.19 Albany County, NY/Cleveland, OH: $17.56 - $25.75 WA Only: $17.13 - $30.47 Bonus Opportunity (based on Company and Individual Performance) 401(k) Medical Vision Health Savings and Flexible Spending Accounts Job Location(s): US - MI - Caledonia, US - MI - Grand Rapids Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. #J-18808-Ljbffr Farmers Group Inc.