Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2024 and currently lead a growing team of two. Before becoming an agent, I spent several years as a State Farm team member and later managed another agent's office. Those experiences gave me a strong foundation in leadership, customer service, and developing a successful team.

Giving back to the community is one of my greatest passions. I'm actively involved with the Carbondale Chamber of Commerce and serve in a leadership role at New Creation Church. Our agency proudly supports organizations including the Redstone Art Foundation, Two Rivers Community School, New Creation Preschool, Girl Scouts, Boy Scouts, Legacy Dance Company, Carbondale Clay Center, and Grizzly Hockey.

Our agency offers PTO, paid holidays, disability and life insurance, prenatal leave, a monthly health stipend, and licensing reimbursement. We're committed to supporting our team while creating opportunities for long-term success.

Our culture is built on honesty, positivity, and accountability. I'm looking for someone who is motivated, self-disciplined, reliable, and eager to grow. This is an in-office position, so candidates must be able to commute to our Carbondale office. If you're looking to join a growing agency with a supportive team, we'd love to meet you.

ROLE DESCRIPTION:
Hailie Mickley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.