OPERATIONS ADMINISTRATOR

Operations Administrator at Hotel Management & Consulting

Hotel Management & Consulting is seeking an Operations Administrator who is detail-oriented and proactive that will play a crucial role in supporting our Operations functions. We are dedicated to creating a supportive and dynamic work environment where employees can thrive.

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Salary: Dependent on experience, $18.00 - $22.00.

DailyPay Access: Flexible pay options to access your earnings when you need them.

Benefits: Offering medical, dental, and vision benefits in addition to the company's paid time off benefit for full-time employees. This position is also eligible for employer-paid short-term disability, voluntary long-term disability, and an HSA.

Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.

Career Growth: Opportunities for advancement within the company for dedicated employees.

Primary Duties:

• Reconcile daily hotel credit card transactions.
• Research and resolve discrepancies, including missing, duplicate, or incorrectly recorded transactions.
• Maintain organized reconciliation records and supporting documentation.
• Communicate discrepancies or unusual activity to the appropriate team members.
• Assist with the implementation and rollout of the new PMS across hotel operations.
• Assist in developing and maintaining PMS training materials, guides, checklists, and standard operating procedures.
• Participate in purchasing and inventory tasks for properties via Office 365, PDF editors, and online resources.
• Assist in carrying out various operational administrative functions for properties.
• Assist with various projects from the executive team (mainly Excel-based projects).
• Assist with data collection and input for operational projects.
• Plan and coordinate vendors and locations for any HMC events.
• Assist with various set up and preparation tasks around the HMC corporate office.
• Other duties as assigned.

Preferred Qualifications:

• Office 365 including Excel proficiency required
• Additional technology skills highly desirable
• Detail-oriented
• Problem-solver
• Self-starter – able to prioritize multiple projects and meet deadlines under pressure
• Works well independently or with others
• Ethical practice – able to deal sensitively with confidential material
• Works well without a set agenda

Physical Requirements:

• Frequently required to sit, stand, talk and hear.
• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains "at will". These job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors.

We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify.

Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.