Head of Appl Eng & OnSite Representative

About this Position

At Henkel, you'll be part of an organization that's shaping thefuture through innovation, sustainability and collaboration. With our trustedbrands like Persil, 'all, Loctite, Snuggle, and Schwarzkopf and ourcutting-edge technologies, you'll have countless opportunities to explore newpaths and grow.
This position is with our Adhesive Technologies business unit –where we empower our people to transform industries and provide our customerswith a competitive advantage through adhesives, sealants and functionalcoatings.
Dare to learn new skills, advance inyour career and make an impact at Henkel.
What you´ll do

Lead the regional AE team for Automotive OEMs, setting strategic direction and empowering Application Engineers & OnSite Representatives and their Managers to drive performance across all technologies and plants of key accountsFocus on coaching and mentoring senior managers and engineers as well as identifying and developing future leaders in the overall organization
Foster the development and personal growth of all team members, while providing a framework for continuous business and technical related trainings for all OnSite Representatives across all technologies relevant to the Automotive OEM business
Provide strategic oversight for technical guidance to key accounts at all customer levels, while focusing on continuous improvement and leveraging best practices globally/regionally
Drive technical strategy rather than day-to-day troubleshooting
Lead efforts in setting the framework for value-added visits, such as audits, troubleshooting, and demonstrations, but delegate the execution to your leadership team
Focus your own engagement on regional customer relationships and escalated strategic issues
Lead the collaboration with application equipment and product & technology development teams at a strategic level, ensuring innovation aligns with business goals
Champion customer feedback and KPI results at an executive level and ensure your managers execute process improvements
Oversee laboratory workflow and prioritization to ensure seamless collaboration with development teams to ensure technical customer satisfaction
Leverage the use of AI tools for the purpose of increasing organizational efficiency to enable deeper analysis, benchmarking and root cause analysis to enable predictive interventions

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