Marriott Fullerton at California State University - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Our hotel is conveniently located adjacent to California State University and a short distance from downtown Fullerton. Visitors can easily travel to dazzling attractions during your stay such as Crystal Cathedral, Brea city, Knott's Berry Farm and Disneyland in Anaheim. After those adventures, guests can ease into our spacious rooms and suites. We offer complimentary Wi-Fi, plush bedding and room service for utmost comfort. Following a rejuvenating morning, guests can visit our outdoor pool and fitness center for their daily workout. Then satisfy their built up appetite at our on-site restaurant. Spadra33 serves a fusion of American and Asian cuisine to satisfy even the pickiest of palettes. Fun and dining isn't the only thing our hotel provides. We can host a business meeting or wedding reception in one of our contemporary event venues. Whatever brings visitors to town, they will create lasting memories at Fullerton Marriott at California State University.