Talent Development Manager

Talent Development ManagerWorld Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.As our company continues to grow rapidly, our employees and leaders remain top of mind as we strive to be among the best places to work. Their professional growth is a key priority. As a Talent Development Manager, you will hold an important seat on a small but mighty team, leading and contributing to initiatives that positively shape the employee experience. The ideal candidate is a versatile, hands-on talent development professional—a true jack of all trades—who can create a compelling vision, translate it into practical solutions, and roll up their sleeves to execute with excellence.Primary ResponsibilitiesLead projects and initiatives across the Talent Development space.Some examples could include:Employee Orientation and Integration Initiatives: Create a digitized and engaging orientation experience for new employees, identify process efficiencies, and partner with internal stakeholders to bring content to life.Change Management Initiatives: Partner closely with our HR Acquisition team to deliver support and training to new leaders and new colleagues as new acquisitions onboardDigital Learning: Create a strategy to bolster usage of our new learning management system; build dashboards or reporting for key initiatives such as compliance trainingLeadership and Manager Capability Initiatives: Design, facilitate, execute, and evolve programs/initiatives that lead to increasing the skills of our leaders and managers at various levels and creating resources/structures that will enable their success.Performance Management: Play a key role in executing upon our performance management process by designing communication plans and supporting resources for employees and managers; partner with colleagues across HR to incorporate feedback and lessons learned and align with broader talent processes that are running concurrently.Program management of new priorities that may emerge as our company continues its rapid growth journey.Position Specific Skills/QualificationsWork ExperienceApprox. 5-7 years in Talent Development, Learning/TrainingExperience presenting and facilitating in front of all audience levels; virtual and in-personStrong program management experience with experience managing multiple large projects simultaneouslyExperience with managing events, participant communications, and continuous improvement of the content and participant experience.Ability to partner with a wide variety of business stakeholders to assess training needs and develop solutions/refine our solutions as our company evolves and growsExperience with building orientation/onboarding experiences for a growing sales force that harnesses information and resources from across our company and beyond to ensure a robust integration.Insurance industry experience is a plusExperience navigating a matrixed environment with M&A activityProfessional Licenses/CertificationsCertification with leadership assessments (such as DISC, Hogan, Caliper, or other) is a plusEssential Skills/CompetenciesAbility to shift from strategic thinking mode to execution mode with willingness to roll up sleevesStrong project management skills to conceive of projects, lead through to execution, and evolve through continuous improvement.Has an eye for continuous improvement and process efficiencyContent design for adult learnersPresentation/Facilitation Skills: Should be a comfortable and dynamic presenter/facilitator with groups both live and virtuallyCollaboration: Proven ability to work collaboratively across functions and geographies.Adaptability: Flexibility to navigate and succeed in a dynamic, evolving environmentAbility to thrive in ambiguity: In a growing company, there will always be gaps to fill and undefined processes to navigate.EducationBachelor’s degreeCompensation$115,000 - $120,000#LI-Hybrid#LI-NH1We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.