HR & Payroll Coordinator

Job Description

Job Description

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Competitive salary

For more than 40 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake, Newport News and Arlington area! This locally owned and operated, family-run business started from the ground up to become one of the largest, most stable, and well-respected disaster restoration companies on the East Coast. Though we are ever-growing, we still maintain a close-knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters.

As deemed one of the Top Workplaces in Richmond, our SERVPRO team will actively invest in the development and advancement of your career, while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping making fire and water damage “Like it never even happened.” Our company offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment. 

We are currently seeking an experienced, highly motivated, reliable, and personable Payroll & HR Coordinator to join our team in Midlothian, VA. We offer competitive pay and an attractive benefit package. The ideal candidate will have excellent communication skills, strong analytical abilities, possess a high attention to detail, and truly enjoy providing superior service to external and internal customers.

As the Payroll & HR Coordinator, you will do:

Payroll & Timekeeping

• Support the accurate and timely preparation of bi-weekly payroll, including timekeeping review, employee changes, commissions, bonuses, deductions, reimbursements, and other payroll adjustments.
• Review payroll information and reports, complete assigned reconciliations and post-payroll activities, and research discrepancies or unusual transactions.
• Assist employees and Managers with payroll and timekeeping questions while maintaining accurate and confidential payroll records.

HR Operations & Employee Support

• Maintain accurate employee records across HRIS, payroll, benefits, and timekeeping systems and process approved employee changes.
• Support onboarding, offboarding, employment verifications, HR reporting, recordkeeping, and other day-to-day HR administrative processes.
• Serve as a resource to employees and Managers by providing responsive support with HR systems, employee information updates, and routine HR-related questions.

Benefits, Leave & Workers’ Compensation

• Coordinate employee benefit enrollments, changes, terminations, monthly reconciliations, and Open Enrollment activities.
• Administer the documentation, tracking, system updates, and employee communications associated with leaves of absence.
• Coordinate the administrative processing and tracking of workers’ compensation claims, including required documentation, reporting, and follow-up.

HRIS, Data Integrity & Continuous Improvement

• Help ensure employee information remains accurate and consistent across HR, payroll, benefits, and timekeeping systems through regular review, auditing, and discrepancy resolution.
• Identify missing information, recurring errors, or process concerns and coordinate corrections or escalate matters requiring additional review.
• Support HRIS updates and projects and contribute to improvements that increase the accuracy, efficiency, and consistency of Payroll and HR processes.

Qualifications

• At least 2 years of payroll and/or Human Resources experience, preferably supporting an organization with 50+ employees.
• High school diploma or GED.
• Experience working with HRIS platforms is preferred.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and follow-through skills.
• Strong written and verbal communication skills.
• Ability to manage confidential and sensitive employee information appropriately.
• Comfortable learning and working within multiple technology platforms and systems.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel; QuickBooks experience is preferred.
• Ability to research discrepancies, solve routine problems independently, and recognize when an issue should be escalated.
• Ability to successfully complete a background check, subject to applicable law.