Business Analyst - eCommerce

Job Role: Business Analyst - eCommerce Location: Cupertino, CA Duration: 12-18 Months Mode of Interview: Phone & in-Person Contract Type: W2-Contract Key qualifications: 7+ years of hands‑on experience working in large‑scale, global content and product catalog management environments with in‑depth industry knowledge on product catalog and product information management systems. Proven successful experience in leading UAT, including end‑to‑end testing and production validation across platforms and cross‑functional teams to ensure system implementations are in compliance with business requirements. You will be accountable for: User acceptance testing strategy, processes, entry/exit criteria User acceptance test planning including resource and schedules in consideration of inter‑dependencies and risks Test analysis and design, test cases, test scripts preparation and seamless execution Issue triage and prioritization UAT status report and communication to stakeholders effectively Proactively look for continuous improvement opportunities with the test methodology and best practices to support User Acceptance Testing. Strong business analysis and problem‑solving skill with root cause analysis is a must in order to triage, troubleshoot, categorize and prioritize UAT issues, and influence teams with data analysis to support their decisions. Strong project management skill in planning and managing test schedules, test resources and risk control across partners during all test phases. Self‑motivated to take initiatives and thrive in an ambiguous work environment. Demonstrated ability to complete multiple tasks under pressure with a high degree of flexibility. Exceptional communication and facilitation skills across global audiences that include engineering, Content Development, Digital Content Management, Product Management and other partners. Experience in both Agile methodologies and implementation models. Description: You will partner with business community and system leads to understand business scenarios and define testing framework for our catalog management tools and processes across multiple platforms and systems. You will lead the effort in user acceptance testing across functional teams. You will be driving application tests, integration tests and end‑to‑end tests from planning, design and analysis to execution and communication. Qualifications This involves: Knowing the DCM specialists (your customers) and their business operations, processes and tools. Defining best‑in‑class testing framework and strategies to ensure that end‑to‑end systems and processes support the business goals and meet their requirements. Developing test plans and approaches that promote scalability, smart production practices, and intuitive tool UI. Identifying UAT dependencies (environment, data etc.) and defining test scenarios, test cases and test scripts. Leading UAT execution with functional teams, including coordinating resources, tracking and communicating progress, troubleshooting and prioritizing UAT issues, obtaining UAT sign‑offs from key business stakeholders. Effectively articulating UAT issues to the technology teams, translating use cases into user stories and influencing engineering solution development with in‑depth analysis. As part of the UAT, managing business team adoption of these tools and processes through readiness planning, documentation, training, and support. Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr 360-IT-Professional