Entry Level Client Representative (Sales)

Job Description

Job Description

Entry Level Client Representative

Forge Fidelity Group | Charlotte, NC

Forge your path. Build your skills. Create your legacy.

Forge Fidelity Group is looking for an Entry Level Client Representative to join our growing team in Charlotte, NC. This is an opportunity for a motivated, people-focused individual to gain hands-on experience in client relations, customer engagement, sales, and leadership while working alongside experienced professionals committed to helping you grow.

At Forge Fidelity Group, we believe success is built not given. Our team combines face-to-face client and customer engagement, professional development, and hands-on mentorship to create an environment where driven individuals can develop valuable business skills and build a long-term career.

What You'll Do

As an Entry Level Client Representative, you'll serve as a key point of contact between our clients and their customers while developing your communication, relationship-building, and leadership skills.

Your responsibilities will include:

• Representing our clients through professional, face-to-face customer interactions
• Building positive relationships with customers and delivering an excellent experience
• Learning about customer needs and helping identify appropriate products and services
• Communicating client information, promotions, and solutions clearly and professionally
• Supporting customer acquisition and retention efforts
• Maintaining a strong understanding of client goals, services, and brand standards
• Working toward individual and team performance goals
• Participating in ongoing training, coaching, and professional development
• Collaborating with teammates to maintain a positive, high-performing environment
• Developing communication, organization, problem-solving, and leadership skills for future advancement

What We're Looking For

You don't need years of experience to succeed here. We can teach the business, what we're looking for is the right mindset.

The ideal candidate is:

• Personable, professional, and confident communicating with others
• Motivated and goal-oriented
• Coachable and eager to learn
• Comfortable working directly with customers
• Organized and able to manage multiple priorities
• Dependable, accountable, and willing to take initiative
• Comfortable working in a fast-paced, team-oriented environment
• Interested in developing business and leadership skills
• Excited about opportunities to grow based on performance

Previous experience in sales, customer service, or client relations is a plus, but not required.

We welcome candidates with backgrounds in retail, hospitality, customer service, athletics, education, communications, business, sales, or other people-focused environments.

What We Offer

• Paid training and hands-on mentorship
• Client relations, sales, and leadership development
• A collaborative, team-focused culture
• Clear opportunities for career advancement
• Performance-based growth opportunities
• Hands-on experience in customer acquisition and client representation
• Ongoing professional and personal development
• Opportunities to develop toward leadership and management
• Average annual earnings of $50,000–$60,000 through uncapped commissions, plus bonuses and incentives

Your Growth Starts Here

At Forge Fidelity Group, entry-level doesn't mean limited.

Our goal is to help motivated individuals develop strong communication skills, learn how to build lasting customer relationships, understand the fundamentals of client representation, and gain the confidence needed to grow professionally.

As you develop, you'll have opportunities to take on additional responsibilities, mentor others, and work toward leadership and management roles.

If you're driven, coachable, people-oriented, and ready to build something bigger than a job, it's time to step into the Forge.

Qualifications

• High school diploma or equivalent required
• Bachelor's degree preferred, but not required
• Strong communication and interpersonal skills
• Comfortable working directly with customers in a face-to-face environment
• Must be authorized to work in the United States

Location: Charlotte, NC
Job Type: Full-Time
Experience Level: Entry Level

Forge your future. Build your skills. Make your mark.

Apply today to join Forge Fidelity Group as an Entry Level Client Representative.