Business Analyst

Business Analyst

Serve as a liaison between the business areas and the IT organization to provide technical solutions required for the achievement of business goals. Collect, analyze, develop, document, and communicate business requirements. Support one or more low to moderately complex business processes. Bachelor's degree in related field preferred. One (1) year of relevant technical or business work experience required.

Assist with the configuration, testing, and support of Oracle Cloud Procurement to help improve business efficiency and productivity. Learn and help document business processes; gather and communicate user needs; and support the translation of business requirements into clear functional specifications under the guidance of senior team members. Serve as a project team member on small-to-medium scope efforts that are moderately complex.

Experience or exposure to Oracle Cloud Procurement is preferred, including areas such as Contracts, OTBI, Sourcing, Requisitions, and Purchase Orders. Procurement experience preferred.

Essential Duties:

1. Learn Enterprise Procurement policies and procedures
2. Develop working knowledge of Oracle Cloud functionality related to the Procure-to-Pay process
3. Review and triage Oracle Cloud tickets to assist users with system functionality; escalate or route tickets to the appropriate department when further assistance is required
4. Coordinate obtaining input from SMEs for updates to job aids and training materials; incorporate feedback into draft updates
5. Assist with requests for data analysis, reports and data updates in Oracle Cloud