Internal Communications Senior Manager

What you’ll do Own and expand internal communications across all business units, building structured programs that help leaders engage and align their teams. Identify gaps in the current internal comms landscape and design net‑new programs, from concept through execution, that meet the evolving needs of a fast‑growing, cross‑functional organization. Partner closely with business unit leaders and chiefs of staff to develop and execute their communications strategies, including AMAs, leadership updates, and mission‑critical announcements. Drive the strategy and execution of company‑wide channels including all‑hands meetings, AMAs, internal newsletters, and Slack channels with the goal of ensuring employees feel informed and connected to Scale’s direction. Develop a cohesive internal communications framework that ladders up to CEO and executive messaging, helping employees understand business performance, company milestones, and strategic priorities. Act as a strategic advisor to senior leaders on how to communicate with and inspire their teams, improving leader visibility and employee engagement across the organization. Build and maintain measurement frameworks (e.g., pulse surveys, engagement metrics) to assess program impact and continuously improve internal comms effectiveness. Collaborate with the broader Communications team on crisis, policy, and corporate storytelling as needed, ensuring internal and external narratives are aligned. Qualifications 6+ years of experience in internal communications, with a proven track record of building and scaling internal comms programs at a fast‑growing technology company. Demonstrated experience advising and partnering with senior leaders and executives on communications strategy, with the ability to influence without authority. Strong program management skills and the ability to build repeatable, scalable processes across a large, cross‑functional organization. Exceptional written and verbal communication skills, with the ability to craft compelling narratives that resonate with diverse internal audiences. Nice to haves Experience working in a high‑growth technology company. Familiarity with internal comms tools, platforms (e.g., Slack, intranet systems, survey tools), programming, and data‑driven approaches to measuring communication effectiveness. Experience supporting CEO or executive‑level communications in a fast‑paced environment. Compensation Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job‑related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity‑based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Base salary range for this full‑time position in the locations of San Francisco and New York: $151,200 – $189,000 USD. Equal Employment Opportunity We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at View email address on click.appcast.io. We comply with the United States Department of Labor’s Pay Transparency provision. We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information. #J-18808-Ljbffr Neura Market