Administrative Associate

Return to Work Specialist By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work‑life balance. PRIMARY PURPOSE To negotiate, facilitate and monitor successful return to work of claimants within appropriate disability duration guidelines; to determine specific physical tolerances and vocational skills required for specific employment positions as requested by referral sources or employers; to assist case management staff with client competence decisions for individual positions; to contact employers to gather specific job site/employment information and prepare related reports documenting results; to assist with job site modification and/or obtaining adaptive equipment necessary; and to ensure medical, legal and accreditation standards are maintained. ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work. ESSENTIAL RESPONSIBILITIES MAY INCLUDE: Determine objective, quantifiable, medically supported work restrictions for assigned claims. Facilitate return‑to‑work (RTW) efforts through negotiation with client, treatment provider and claimant; complete all vocational/RTW related documentation and notification; document client contact in claim notes as per Sedgwick CMS standards; and assist case management staff in making decisions regarding client’s competence for a specific position. Adhere to medical and legal regulations and accreditation standards in written communication. Develop contacts with company managers to introduce program and represent client. Contact employers to determine specific information regarding employment area (training/education needed, physical demands, wages and benefits, availability, etc.); ascertain the specific physical tolerances and vocational skills needed for specific employment positions; assist in modifying job sites or obtaining necessary adaptive equipment; and communicate with co‑workers regarding specific employment areas to apprise them of labor trends. Maintain regular contact with clients following placement, as per program guidelines; contact involved individuals regarding progress on each case and make suggestions as needed for changing rehabilitation plans. Work closely with team members to ensure smooth transition from medical case management into job placement. Prepare reports to document research results. Perform other tasks related to vocational evaluation and work adjustment training as needed. EDUCATION AND LICENSING Bachelor's degree from an accredited college or university is preferred. Certified Rehabilitation Counselor (CRC) designation preferred. TAKING CARE OF YOU Offering flexibility and autonomy. Supporting meaningful work that promotes critical thinking and problem solving. Providing ongoing learning and professional growth opportunities. Promoting a strong team environment and a culture of support. Recognizing your successes and celebrating your achievements. Thrives when everyone is working towards the same vision/goals. We offer a diverse and comprehensive benefits package including medical, dental, vision, 401k, PTO and more beginning your first day. WORK ENVIRONMENT REQUIREMENTS Physical: Computer keyboarding. Auditory/visual: Hearing, vision and talking. Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines. COMPENSATION As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. The range of starting pay for this role is $45,000 - $55,000 per year. A comprehensive benefits package is offered, including medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Sedgwick is an Equal Opportunity Employer and a Drug‑Free Workplace. #J-18808-Ljbffr