Content and Operations Specialist

Content And Operations Specialist

Stanford's Graduate School of Business (GSB) has built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, pushing the boundaries of knowledge with faculty research, and offering a portfolio of entrepreneurial and non-degree programs that deliver global impact. We invite you to be part of our mission of developing innovative, principled, and insightful leaders who change lives, change organizations, and change the world.

The Dean's Office Communications team at Stanford Graduate School of Business seeks a Content and Operations Specialist to support the planning, coordination, and execution of communications, editorial operations, and content production initiatives across the school. This role will work closely with the Senior Content and Operations Manager Elizabeth Wyleczuk-Stern and communications and content colleagues to help manage editorial workflows, storytelling initiatives, multimedia production, and institutional communications projects that elevate the GSB's visibility, reputation, and thought leadership. The Content and Operations Specialist will play a key operational role in supporting cross-platform storytelling efforts, including web, podcast, and social content, newsletters, multimedia projects, faculty visibility initiatives, rankings-related communications, and institutional announcements. The role requires strong organizational and project management skills, excellent writing and editing abilities, exceptional attention to detail, and the ability to collaborate across a wide range of stakeholders including faculty, students, alumni, communications teams, vendors, and senior leaders. In this role, you will have the opportunity to help shape and support high-impact storytelling and communications initiatives for one of the world's leading business schools. You will contribute to projects that highlight groundbreaking faculty research, student and alumni impact, institutional priorities, and thought leadership while helping strengthen the operational systems and processes that support effective communications across the GSB.

Your primary responsibilities include:

• Support editorial operations, publishing workflows, and content production processes across digital, print, multimedia, and institutional communications channels.
• Coordinate editorial calendars, publishing schedules, project timelines, approvals, and content distribution activities to support strategic communications priorities.
• Maintains project status updates, content tracking, schedules, and operational workflows in Airtable to support cross-functional coordination.
• Assist with the development, editing, and production of written communications including web stories, newsletters, briefing materials, talking points, blogs, social content, and institutional announcements.
• Coordinate cross-functional communications projects involving faculty, centers and institutes, leadership teams, vendors, freelancers, photographers, videographers, and communications partners.
• Support rankings-related communications, faculty visibility initiatives, and institutional storytelling projects by gathering materials, coordinating timelines, and managing operational workflows.
• Monitor and maintain editorial processes, documentation, and communications workflows to improve efficiency, consistency, and quality across projects.
• Administer with multimedia and content production logistics including vendor coordination, asset management, publishing support, and project tracking.
• Review and proofread communications materials to ensure accuracy, consistency, editorial quality, and alignment with university standards and brand guidelines.
• Track project deliverables, communications activities, and content performance metrics to support reporting and strategic planning efforts.
• Support audience engagement initiatives across web, newsletters, multimedia platforms, and social channels.
• Document processes and training materials related to editorial standards, content management systems, and communications processes.
• Manage financial operations, processing invoices, receipts, reimbursements, and payment tracking.
• Manage contract creation and routing, as well as vendor onboarding and vendor creation workflow.

Minimum Requirements:

• Bachelor's degree and three years of relevant experience in communications, editorial operations, journalism, content strategy, media, digital communications, or a related field, or a combination of education and relevant experience.
• Excellent writing, editing, proofreading, and verbal communication skills.
• Exceptional attention to detail and ability to manage multiple projects and deadlines with accuracy and consistency.
• Strong organizational, project management, and operational coordination skills.
• Ability to collaborate effectively with internal communications teams and stakeholders across the university.
• Demonstrated interpersonal skills and ability to build strong working relationships across teams.
• Experience coordinating projects, workflows, and deliverables in a fast-paced environment.
• Familiarity with digital publishing platforms, content management systems, newsletters, and multimedia production workflows.
• Ability to synthesize information and communicate clearly to different audiences.
• Ability to work a hybrid schedule.
• Ability to work occasional evenings and weekends.

In addition, preferred requirements include:

• Experience in higher education, media, journalism, editorial operations, or higher education communications.
• Experience supporting editorial calendars, multimedia storytelling, newsletters, or digital communications initiatives.
• Familiarity with audience engagement metrics, analytics tools, and digital publishing best practices.
• Experience coordinating vendors, freelancers, agencies, or external contributors.
• Interest in business, leadership, entrepreneurship, innovation, or higher education storytelling.
• Experience building and maintaining workflows in Airtable or similar operational platforms.
• Ability to create systems and processes that improve team coordination, visibility, and efficiency.

The expected pay range for this position is $80,559 to $150,378 per annum. Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form. Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.