Product Manager, Marketing Technology

Role Description

Liberator Medical Supply, a subsidiary of BD, is seeking a Software Product Manager, MarTech to lead and inspire teams focused on all aspects of our Salesforce platform to drive innovation, quality, and customer excellence. You will lead a team that’s building solutions which enable our organization to make accurate customer-first decisions at every level, at the speed business demands.

This unique opportunity provides a chance to lead our business and team in healthcare, using Data Cloud, Experience Cloud, Health Cloud, Marketing Cloud, and Commerce Cloud. BD’s vision is to create world-class service capabilities, making it easier for customers to manage their condition, improve their lives, and access and consume our products.

In this role, you will work with various business, product, and technology teams to design and build innovative solutions. The ideal candidate is an agile practitioner, fosters teamwork, and can build strong interpersonal relationships with the Operations teams, Technology team, Leadership, and Partners.

This is a highly visible, business-impacting position. The successful candidate must be highly analytical, thorough, and curious with the ability to improvise and develop creative solutions when common approaches fail.

This is a fully remote role open to qualified candidates residing in the US.

Qualifications

• Bachelor’s degree or equivalent experience in Business, Computer Science, Engineering.
• 5+ years of Software product management experience.
• 5+ years’ experience designing and building on CRM platforms.
• Experience with MarTech Products and Technology: Salesforce Marketing Cloud, Salesforce Experience Cloud, Personalization, Google Analytics, Pendo.io, Fullstory, and Salesforce Commerce Cloud or similar.
• 5+ years’ experience working in a collaborative Agile environment leading remote teams.
• 3+ years in managing, supporting and optimizing CRM and Marketing Technology platforms integrated with an eCommerce stack.
• Mature interpersonal skills to guide interactions with partners in design, engineering, and other business functions.
• History of using highly analytical abilities to synthesize complex and diverse information.
• Experienced in successful group presentations and conducting meetings.
• Track record of identifying and resolving problems in a timely manner.

Requirements

• Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement.
• Use product metrics that measure progress towards your goal, communicate regularly, and optimize based on results.
• Develop and enhance platform to implement testing strategies and execution plans to optimize and improve performance of customer marketing programs.
• Build and strengthen relationships with internal and external partners.

Benefits

• Annual Bonus
• Health and Well-being Benefits
• Medical coverage
• Health Savings Accounts
• Flexible Spending Accounts
• Dental coverage
• Vision coverage
• Hospital Care Insurance
• Critical Illness Insurance
• Accidental Injury Insurance
• Life and AD&D insurance
• Short-term disability coverage
• Long-term disability insurance
• Long-term care with life insurance
• Other Well-being Resources
• Retirement and Financial Well-being
• BD 401(k) Plan
• Paid time off (PTO), including all required State leaves
• Educational assistance/tuition reimbursement
• Employee Assistance Program (EAP)
• Paid Parental Leave