Business Manager (School)
Kimball Electronics
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation during the application or recruitment process due to a disability, you may contact us at View email address on click.appcast.io . Note: There is no Visa sponsorship being offered for this position. Kimball Electronics does not accept agency resumes. Kimball Electronics is not responsible for any fees related to unsolicited resumes. Land customers. As our new Business Manager, thank you for helping Kimball Electronics perform our mission of maintaining long-term customer relationships while optimizing the capacity and capability of our current facilities. You are the main contact between the customer and Kimball Electronics and oversee an easy and coordinated interface between customer and Kimball plants and headquarters. You work on some of the most important projects in the industrial market segment at Kimball Electronics. As a Business Manager, you will contribute to our success by communicating Kimball's "Package of Value" and implementing strategic plans to develop long-term relationships in the industrial market vertical with existing OEM customers. You will work at all levels of the organization while traveling globally to provide a common look and feel for our customers. The Business Manager is an existing role within Kimball Electronics Shared Services. Our new team member will be located remotely in United States, ideally in Arizona, Nevada, Utah or that region. This is a remote-working position – you will work from your home office when not traveling for customer or company visits. We're looking for someone with the knowledge of or experience with electronics manufacturing, and technical training, but will consider someone who has demonstrated a high level of performance in program management, using marketing strategies, and leading teams. Short-term: (0 to 6 months)
- Learn and build a partnership with important personnel at the customer locations through regular onsite visits
- Learn and understand main capabilities of each of our facilities
- Develop an understanding of the Kimball Customer Management Model
- Becoming efficient in the tools we use to manage our accounts using: Business Warehouse, forecast management, SAP, and our Quote Model
- Understanding and learning to work within the customers processes such as S&OP process, E&O claims process, AR process
- Develop an understanding of current strategy for customer account assignments, including current projects, actions, and issues within the existing customer account
- Manage Periodic Business Reviews (PBR), Scorecard, Action Plans
- Guide the customer management model per Kimball philosophy.
- Begin the prospecting process of identifying additional opportunities with the current account assignment
- Assume complete ownership of the customer account assignment.
- Create and guide next steps to positive cash flow and on time AR.
- Improve Productivity Plans for each customer assignment.
- Work remotely
- An engineering degree, or relevant Electronics Manufacturing, Business Development or Program Management experience.
- Experience establishing long-term relationships with customers at all levels both from a personal and professional perspective
- Experience working with customers, suppliers, operations, and exposure to Lean/Six Sigma processes and techniques
- The ability to work with all levels of the organization (Customers and internal to Kimball).
- Guide specific projects and account teams.
- Detailed and responsive to both the customer and Kimball's operational needs.
- Develop and articulate creative solutions to operational and commercial issues.
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