Operations Manager

The RoleThis is a dual-scope operations role covering both the warehouse and our delivery/logistics function. On the warehouse side, you'll own inventory accuracy, order fulfillment speed, and staff supervision, all running through Epicor's warehouse management system (WMS) — from receiving to pick, pack, and ship. On the logistics side, you'll own our fleet of delivery trucks: scheduling, routing, driver management, vehicle maintenance, and on-time delivery performance. This role requires someone who can manage teams through a system-driven, process-heavy environment, even if they haven't used Epicor specifically before.What You'll DoWarehouseOversee daily warehouse operations: receiving, put-away, picking, packing, and shippingManage inventory accuracy and cycle counts within our Epicor WMSSupervise, schedule, and develop warehouse staff (forklift operators, pickers, receiving clerks)Troubleshoot order and inventory discrepancies and resolve them through the WMSSet and track KPIs for fulfillment speed, order accuracy, and inventory shrinkageEnforce safety protocols and maintain a clean, OSHA-compliant warehouseLogistics & FleetManage and schedule our fleet of delivery trucks and driversPlan and coordinate delivery routes for on-time, cost-efficient serviceOversee vehicle maintenance schedules, registrations, and driver safety/compliance (DOT hours-of-service, inspections)Coordinate load planning and dispatch so trucks leave fully and on scheduleHandle delivery escalations (delays, damaged freight, customer complaints) and resolve them quicklyAcross BothCoordinate with purchasing, sales, and management to keep product and deliveries flowing smoothlyOwn onboarding and training for new hires on our systems and proceduresHire, supervise, and develop both warehouse and driver staffWhat We're Looking For3+ years of experience managing warehouse, distribution, or logistics operations (building materials, lumber, or industrial distribution a plus, but not required)Experience managing a delivery fleet and drivers — including scheduling, routing, and vehicle maintenance oversightProven experience supervising a team of 10+ staff across multiple functions (warehouse and drivers)Strong comfort working inside a warehouse/inventory management software system — direct Epicor experience is a plus, but not required. We're most interested in your ability to quickly learn and master a new system.Familiarity with DOT and basic fleet maintenance scheduling is a plusStrong organizational skills and attention to detail — inventory accuracy is critical to this roleSolid understanding of receiving, picking, and shipping workflowsAbility to read and act on data (inventory reports, delivery/route reports, KPI dashboards)Physical ability to be on the warehouse floor and out on the dock dailyCompensation & BenefitsBase salary: $85,000 and up, depending on experienceBenefits include: Paid time off and holidays, health, dental, vision, supplemental benefits, company sponsored life insurance, long-term disability, eligible for 401K match first day of employment, company 401K match.Dakota Premium Hardwoods, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.