Business Development Representative

Business Development RepresentativeAs a Business Development Representative, you will be the liaison between our guests and their future vehicle purchase. We strive in prioritizing the guest experience and our people at all times. You will be contacting inbound and outbound vehicle inquiries within a timely manor, to assist the guest in their vehicle process by answering simple vehicle questions, scheduling test-drive appointments and following up with guest to ensure their needs are met. Ongoing training and support will be provided on vehicle information to help in assisting customers vehicle questions, staying up to date with market changes and providing the upmost guest experience.ResponsibilitiesAnswer inbound customer calls and establish follows-up with sales appointmentsRespond promptly to inbound internet, phone and text inquiries through our CRMProvide customers with initial product information & direct them to the appropriate dealership resourcesSet appointments for guests to come into our dealershipFollow up with leads that are unresponsive, have not purchased and no-show/canceled appointmentsParticipate in team environment - keeping positive and upbeat relationship with teammates and departmentUtilize activity/appointment tracking system dailyStrive to hit personal and team daily/monthly goalsSkills / RequirementsStrong customer service experienceTeam player attitudePrompt and courteousEnthusiastic personalityMust have strong computer and phone skillsWilling to submit to a pre-employment background check & drug screenBenefitsMedical and DentalVision InsuranceLife Insurance401K PlanPaid TrainingEmployee discounts on products and servicesCompetitive WagesGrowth OpportunitiesSaturday LunchesPromote From WithinAbove average industry payHoliday Parties & CelebrationCompany PicnicFamily owner and operatedHeavily involved in giving back to the communityBase hourly + CommissionOur vision is to be so effective that we are able to be helpful to others. The Rydell company sets every employee up for the greatest success possible. We are extremely passionate about what we do and it reflects in our every day process with customer service being our top priority. At Stevens Point Auto center we offer three brands, Ford, Hyundai and Volkswagen and a used car division all under one roof. We have a world class service/parts and collision center on site as well making it a one stop shop for everything automotive. The Rydell Company has a great history of community involvement as well! If you have ever thought about working in the auto industry, now is the time.We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.