Sales Development Representative

Sales Development Representative

This is a high-activity, outbound-first role. Successful SDRs at Smokeball are comfortable being on the phone daily, consistently dialing, handling rejection, and driving meaningful conversations with law firm decision-makers. This role requires urgency, resilience, and the ability to ramp quickly and contribute from Day 1. This is a hybrid role with our office in Chicago, IL. All Chicagoland SDRs are in the office on Tuesdays, Wednesdays and Thursdays.

Key Responsibilities

• Finding and qualifying new sales opportunities through proactive outreach like cold calls, emails, and social media.
• Identifying and prioritizing ideal customer profiles (ICP) and key personas within law firms, including firm size, practice area, and decision-makers.
• Understanding potential clients in the legal field and positioning Smokeball's solutions accordingly.
• Building relationships with leads through regular follow-up, providing info, educational content, and resources to keep them engaged and moving through the sales process.
• Consistently working toward activity and performance targets, including daily call volume, meetings booked, and qualified opportunities created.
• Keeping up with the latest trends in law and sales to improve outreach strategies.
• Making sure all interactions are logged in Salesforce and Outreach.
• Becoming a Smokeball expert and mastering our outbound approach.

Required Qualifications

• A hunger to learn sales, with cold-calling experience as a plus; knowing about law is even better.
• Comfort with high-volume outbound calling and a willingness to consistently pick up the phone as a core part of the role.
• Energy and self-motivation, both for working alone and with a team.
• Mental resilience and persistence - comfortable hearing "no," learning from objections, and showing up each day ready to dial again.
• Good communication skills, written and spoken.
• Reliability and good time management.
• Ability to explain technical stuff to non-techies.
• Coachable mindset with a strong desire to improve through feedback, experimentation, and collaboration with teammates.
• Familiarity with tech stack, including Outreach, Salesforce (CRM), Slack, and 6Sense ideal but not a requirement.

Compensation

$54,000 - 60,000 base salary, plus a variable commission component of $36,000. There is no cap on OTE earnings, so with dedication and strong performance, the earning potential is truly uncapped!

Your Manager

My name is Brett Merle and I lead the Sales Development team here. Nice to meet you. My leadership style revolves around a simple motto: take your work seriously, but not yourself! I am passionate about being the revenue pipeline and talent engine for Smokeball. My teams use data to personalize coaching, adopt a fail forward mentality, and have psychological safety to be their most authentic selves. I live in La Grange Park with my partner, daughter, and our two dogs. I am physically very active, am a huge Blackhawks and Bears fan, and play two instruments.

Life at Smokeball

• Great Culture: We've been named a 'Best Place to Work' five years in a row. For us, caring is not optional and we have an ongoing commitment to building a workplace where our people feel valued and collaboration flourishes.
• Work-Life Balance: 20 vacation days, 7 sick days, 3 reboot days, 11 paid holidays, birthday off, volunteer time, and more!
• Career Growth: Smokeball believes in investing in our own people and promoting from within. Our own President started at Smokeball as an Account Manager!
• Benefits: Excellent medical, dental, and vision coverage. 401(k) match, monthly wellness stipend, generous parental leave.
• The Office: The kitchen is stocked with breakfast items, snacks, and beverages, and we have plenty of games to help you relax (ping-pong, billiards, pinball). We also offer weekly catered lunch and free monthly massages provided by a licensed massage therapist!

Smokeball values diversity & inclusion and is proud to be an Equal Employment Opportunity employer. Smokeball considers all individuals seeking employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. If you're excited about this role, we encourage you to apply even if your experience doesn't check every box.