Administrative Assistant

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world‑class amenities such as the state‑of‑the‑art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Assist the Marketing Director, Managers, and Supervisors in executing strategies and objectives. Directs and coordinates activities of the Marketing Department to obtain optimum efficiency and economy of operations. Duties Manage development, production, and distribution of promotional & collateral materials to support marketing programs Meets with and negotiates with theatres and entertainers for FIT and Marketing Partner contracts. Overseeing ticket sellers. Finds new locations and brokers. Maintain inventory of all marketing related material/supplies. Compile & distribute daily & weekly statistical data. Monitor profitability & performance of existing products & services. Assist with plans, develops and implements organization goals. Coordinates activities of Marketing Department to effect operational efficiency and economy. Maintain accurate and current lists of all premiums and merchandise pricing, team member costs, sales price and retail price. Audit gifting paperwork for all gifting team members. Compile and submit all bills weekly. Prepare, review, and sign team member timesheets on a bi‑weekly basis. Submit all team member and OPC payroll to Orlando. Ensure all tours are input accurately to guarantee correct tour information. Confers with administrative personnel and reviews activity, operating reports to determine changes in programs or operations required. Verification of deposits to ensure accurate recording and accounting. Other duties may be assigned. Regular attendance as scheduled is necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor’s degree (B.A.) from four‑year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients and other team members of the organization. Why Westgate? Comprehensive Health Benefits – Medical, Dental, and Vision Coverage Paid Time Off – Vacation, Sick, and Personal Time to Recharge Paid Holidays 401(k) with Generous Company Match to Support Your Future Daily Pay – Access Your Earnings When You Need Them Family‑Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance Wellness Programs to Support Your Well‑Being Flexible Spending Accounts (FSA) Tuition Assistance to Help You Grow Your Career Military Leave Employee Assistance Program (EAP) – Support When You Need It Most Life, Disability, Accident, Critical Illness, and Hospital Insurance Pet Insurance for Your Furry Family Members Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More Low‑Cost Gym Membership NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents Career Growth and Advancement Opportunities Community Involvement – Give Back and Make an Impact Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email View email address on click.appcast.io with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice. #J-18808-Ljbffr