Principal CoreValve Therapy Development Specialist (Bay Area & Central Coast)

CoreValve Principal Therapy Development Specialist (TDS)

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.

The CoreValve Principal Therapy Development Specialist (TDS) provides technical, clinical, educational and sales support to ensure safe adoption and growth of the Medtronic CoreValve System and future catheter-based therapy technologies. The CoreValve Therapy Development Specialist works closely with implanting teams and the Medtronic Catheter-Based Therapies (CBT) and CVG field organizations to drive procedural and practice success.

Technical and Clinical Expertise

Provide clinical expertise for TAVR implanting centers, including "scrubbing in" for TAVI implant procedures to assist with loading valves onto delivery catheter, and providing technical support in accordance with the instructions for use/trial protocol, and best-practices to facilitate procedural consistency and best clinical outcomes

Educational Support

Provide support for site performance and to facilitate safe growth. Assist in education and training activities with physicians, hospital support staff and Medtronic personnel. Stay abreast of and communicate clinical data regarding Medtronic products and TAVR therapy

Sales Support

Post approval, collaborate and strategize with territory sales representative and CVG field organization in achieving sales targets and implementing business plans

The following responsibilities are to be performed as appropriate in clinical trial case support and/or case support following commercial approval, depending upon the approval status of the product at the time.

Technical / Clinical Support

Provide quality technical support to help sites achieve procedural success

Provide technical support to Medtronic employees and implanting teams for CoreValve implant procedures in accordance with Medtronic guidance

Provide technical leadership for TAVR device procedures. Educate implanting teams on proper indications for TAVR procedures. Provide support on questions regarding device suitability with measuring ability and CT reconstruction expertise. Provide comprehensive technical support including knowledge of imaging modalities (echo/angiography/CT), EKG, blood pressure, wave forms, and ancillary procedural solutions

Knowledge of Clinical trial protocols and CoreValve and other Medtronic TAVR product IFUs for safe and effective use of devices

Develop and maintain comprehensive clinical and technical product knowledge. Understands current published TAVR and relevant literature. Recognize and understand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technology improvements and next generation needs

Educational Support

Oversee local education and training activities including coordination and set up procedure simulators, facilitation of simulated TAVI procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post TAVI procedure

Provide education on safe and effective use of Medtronic products

Educate/train hospital staff with proper valve loading instruction

Customer Service and Sales Support

Support district sales strategy working with sales representatives and managers to achieve business plans within CBT business unit and broader CVG organization. Contribute to the development of a strong team effort

Ensure comprehensive technical and customer support within territory to maintain superior customer service levels and effective time management

Assist with customer management of inventory ordering, shelf stock, and returns

Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.

Participates in customer/society education meetings and conventions

Respond to customer requests and resolve complaints in a prompt and effective manner

Report and device complaints to proper departments within quality assurance within Medtronic

Help drive and maintain quality initiatives and global best practice initiatives

Maintain high standards of personal presentation and promote a professional personal and company image

Professional Development

Assist in training new hires to Medtronic CBT team

Administrative Responsibilities

Submit accurate and timely expense reports

Schedule travel arrangements to ensure multiple objectives are accomplished

Maintain hospital eligibility/access with various vendor credentialing services

Communication

Maintains a high level of communication with appropriate CVG sales and leadership within assigned geography

Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to District Manager and other appropriate company personnel

Ensure a professional standard of written and verbal communication at all times

MUST HAVE - BASIC QUALIFICATIONS:

In order to be considered for this position, the following basic qualifications must be evident on your resume

• A High School Diploma plus 11+ OR Associate's Degree and 9+ OR Bachelor's degree and 7+ years clinical or sales experience; selling or supporting interventional cardiology, vascular or surgical products, with at least 3 years' of such experience in an industry setting

NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:

• Associate's Degree in engineering, nursing, or the sciences
• Bachelor's Degree in business or science
• Experience with wires, balloons, catheters, stents
• Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology
• Experience communicating product's market advantages to physicians and hospital administration
• Experience managing multiple accounts
• Experience teaching and educating medical personnel, peers and technical support personnel
• Imaging interpretation experience (TTE or Trans Esophageal Echocardiography (TEE), CT, Angiograms)
• Expertise with Microsoft Outlook, Excel, Word and PowerPoint
• Excellent influencing and consulting skills
• Excellent interpersonal and written communication skills
• Ability to make timely and sound decisions
• Strong project management skills with experience coordinating programs
• Thorough working knowledge of medical terminology, medical procedures and the medical device industry
• Excellent customer service skills
• Effectively build and maintain positive relationships with peers and colleagues across organizational levels and functions
• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
• Excellent interpersonal, written and verbal communication skills
• Strong work ethic in accomplishing objectives of the position
• Ability to travel with overnight stay up to 50-75% of the time (geography variability)

PHYSICAL JOB REQUIREMENTS:

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.
• Able to lift 20 pounds
• Extended periods of time doing computer-based work
• Hearing, sight and speaking ability
• Ability to use computers and CT reconstruction programing
• Ability to travel extensively by car and plane. Must have valid driver's license for state of residency and active vehicle insurance policy
• Sitting, standing 8 hours/day
• Wear lead apron for long periods of time (2-3hrs on average)
• Ability to operate a moving vehicle
• Ability to work in Cath Labs or O.R.'s with radiation exposure
• Ability to travel with overnight stay up to 50-75% of the time (geography variability)