Senior Manager, Manufacturing Services/Technical Services

The Senior Manager, Manufacturing Services/Technical Services is responsible for the end-to-end technical support of nutraceutical ingredients within Everwell Health’s product portfolio. This role leads process scale-up, manufacturing support, technical transfer, process validation, supplier/coman technical oversight, troubleshooting, and continuous improvement for nutraceutical ingredient manufacturing operations. This role ensures that all products are following quality and regulatory standards while supporting the delivery of on-schedule cost-effective production at both internal and external manufacturing sites. Partners cross-functionally to lead food ingredient manufacturing efforts from feasibility and product scale-up to commercial production, assesses new raw material and co-manufacturing suppliers, drives continuous improvement initiatives, provides support to contract manufacturers, and acts as a technical liaison across internal and external stakeholders. 

Key Responsibilities:

Process Development & Manufacturing Support

• Responsible for technical process development, optimization, and troubleshooting across internal and contract manufacturing operations
• Responsible for process qualification through all stages from pilot to commercial scale up and on-going process verification, ensuring relevant standards are maintained throughout
• Supports day-to-day operations to ensure manufacturing process is maintained in a validated state consistently meeting applicable cGMP, quality, and regulatory requirements
• Provides technical leadership in the investigation and resolution of manufacturing deviations, process failures, and performance issues
• Leads continuous improvement initiatives that improve cycle time, productivity, process robustness, gross margin, and production capacity
• Develops and maintains technical documentation supporting manufacturing processes, ensuring compliance with Quality and regulatory standards

Raw Material & Supplier Technical Oversight

• Partners with raw material suppliers to understand upstream manufacturing processes, identify sources of variability, and drive improvements that enhance raw material quality, cost, and consistency
• Evaluates and develops pre- or post-processing approaches to optimize incoming raw materials for downstream manufacturing performance and product quality
• Supports technical qualification/validation and on-going monitoring of key raw material suppliers, including specification alignment, process capability evaluation, and continuous improvement

External Manufacturing

• Provide technical oversight of contract manufacturing operations to ensure processes remain in a validated state and consistently meet defined critical quality attributes and process performance targets
• Lead and support technical transfer of manufacturing processes to CMOs, including process scale-up, process qualification, and commercial readiness
• Serve as primary technical liaison between company and CMOs for manufacturing, ensuring timely resolution of process deviations, investigation, and technical issues that impact product/supply
• Monitor and trend process performance at CMOs (yield, deviations, purity, etc.) to identify opportunities for process improvement
• Partner with Supply Chain and Quality to evaluate and qualify new CMOs and raw material suppliers that meet technical requirements of use
• Establish and maintain process documentation and technical packages required for technology transfer

Qualifications:

Education & Experience

• Bachelor’s degree in Chemistry, Chemical Engineering, or related field; Master’s preferred.
• Minimum 7+ years of progressive manufacturing, process engineering or technical operations within dietary ingredient, dietary supplement, nutraceutical/food, or specialty chemical manufacturing.  Must have some experience in food/food ingredient/nutraceutical manufacturing.
• Demonstrated experience in process scale up, technology transfer and commercial manufacturing support
• Hands-on experience managing both internal sites and external contract manufacturers (CMOs)
• Experience with industrial-scale batch or continuous processing; distillation experience is a plus.
• Experience with process development, process qualification or technology transfer activities in regulated manufacturing environments
• Experience with natural products/botanicals a plus

Skills & Competencies

• Strong understanding of cGMP requirements and food safety frameworks, including 21 CFR 117, HACCP, FSMA (familiarity with global requirements a plus)
• Strong technical and leadership capabilities in both manufacturing execution and process development ( development, scale-up, optimization and troubleshooting)
• Demonstrated ability to lead cross-functional technical initiatives across operations, quality, supply chain, and external partners.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access); project management tools a plus.
• Excellent analytical, communication, problem-solving, and decision-making skills.
• High degree of independence and accountability, with the ability to operate effectively in a hybrid environment
• Ability to travel up to 50%, including internationally

Special Requirements: 

Exemplify all Everwell Health values, namely Do the Right Thing, Be Proactive, Aim Higher, Uncommon Thinking and Win Together

Compensation and Benefits

Comprehensive compensation, insurance and benefits package, including health, vision, dental and 401K plan participation + yearly company match, paid vacation and sick-leave. Invaluable learning experience at a high growth, science-first environment with strong fundamentals, a deep and innovative product pipeline, and a loyal customer base.

Equal Employment Opportunity

Everwell Health is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status.

 Application

To apply for this position, please email your resume to View email address on click.appcast.io